Configuration Menu Index

this topic lists the settings menu items in the configuration console and the related documentation you can access other workspaces in the configuration console from the search objects dialog box home consoles and portals in neurons for itsm docid\ smb3ujbacliyhqj y2efq configure users and permissions groups using contact groups docid\ pcawziztefjxfvx3xbr7l roles setting up roles docid\ gt7r35f7dhfuezwdybaao roles and permissions assigning business object permissions docid\ gt7r35f7dhfuezwdybaao teams working with teams docid\ rhiuxkfvzigdx2bdot3xu users working with users docid\ hjm9gzw7galxncr gtzi8 organization profile account information entering account information docid\ uag7awdkqfzkwghl zoji application setup setting up the application docid\ izzwdgowqyqp2q ysgyxs business hours setting up hours of operation docid qp9oyhxnf2bf5fnn2nex currencies working with currencies docid 5pb7mjgugbk8diltltx56 departments working with departments docid\ am8z jc47ozryk085chv4 employment types creating an employment type docid\ mmqqfu7u71gtneiprl pe languages setting up languages docid\ lvpbgqv5z08mcuzy43ky3 org chart working with organization charts docid\ dp6axypcr0bnk8cla2dke organizational units defining your organization docid\ ew e 5m1sd3hks6daa vc child tenants creating a child tenant docid\ e3bsa6q7b49crcw6yszdh supporting organizations working with supporting organizations docid\ tntmp8jom9tkyir2wosc4 time zone working with dates, times, and time zones docid 5wbikekjggbtk efy2jmy security controls allowed file extensions working with attachment types docid\ f2brlkzliglkwd1piovdv api keys working with the web api docid ozoh1ezv8cbamg2ho320 authentication providers working with adfs/saml docid\ m7 6vn8mfoe0h9e8bu a3 external logins viewing a list of users with external logins docid\ vh4ffvwqfqq wzcp b3qj security and session setting up user login docid\ vh4ffvwqfqq wzcp b3qj communication templates communication manager working with the communication manager docid\ kd2wdiruobfbwvrg3xntf score card configs using the score card docid\ akiq 9qfl8un6uwgukbis surveys setting up surveys docid\ hy8y2upkmcucfguua55nl email mail boxes working with email inboxes docid\ k6b1obrpcm0j2 hah h z servers working with email servers docid 7fgorhtnkwymdm4n94geg cache management clearing the cache from itsm docid\ zsefphw8su4 z7xb1n4t0 announcements working with announcements docid\ hy7mtijubhswom5fapc4k alerts about alerts docid\ rmoducp0c qjuszpgnavs build automation tools escalation schedules creating an escalation docid\ q3g9uq4wsaj0mphtiljnt metadata validation config working with metadata docid\ hcygo3qn4vdsxxcunjwgg metadata validation run working with metadata docid\ hcygo3qn4vdsxxcunjwgg metadata auto fix working with metadata docid\ hcygo3qn4vdsxxcunjwgg object matching lists viewing object matching lists docid\ bd1uox58y rpvlr33t5su object templates using business object templates docid\ ifpbzxvtjdwphmknrh9 j rapid reports using rapidreports docid\ zy3nq7zilpcddz2nv6fxr quick actions using quick actions docid\ qc7s yrfjjgp1ybk v 1s saved searches configuring saved search docid\ if9ngea fjd66k7hxk5yd watch lists using the watch list docid\ wvxd tdljq5qafic9yjxv business objects working with business objects docid\ fc0gphjlgvagjroz0s9gd object explorer viewing layouts docid\ otbi 5wcgpj esb7p7nls validation business objects using validation business objects docid 0y8n6cncv7 uueg068u59 workflow workflow instances about workflows docid\ yknnkmov2vtiowta7xn5w workflows about workflows docid\ yknnkmov2vtiowta7xn5w charts and graphs calendars creating a calendar docid\ um4p4lk5cgo5e3ef9ldpl gantt charts creating a gantt chart docid\ fkmz7lkdttbnip53vw1yt dashboards working with dashboards docid\ gxhud4tc pf2lghusckyi counters using counters docid\ olke 5 axeqr hqijyeae global constants list of global constants docid\ dgb4v84edr0axvy7mlnnf stored values about stored values docid 3cvh1ph04utccpknrvjub mobile layouts configuring mobile layouts docid\ tqkvl7o5ch r0mpqreqos page layouts using layouts docid\ fuvwvqr6w3d1sxqeogpyx pick lists using pick lists docid\ m0dqgjwohw5tbwrbrjumj reports working with reports and report management docid\ dzownsac2plizfawtotrj search tools saved searches configuring saved search docid\ if9ngea fjd66k7hxk5yd filter searches working with filter panels for searching docid\ i8frbt31fpz h9h9nrzja full text indexes about the full text index language docid\ vrdz4pzba x3tzkhct483 user interface styles list settings working with lists docid 5sknnbwacog7kx6hee5ts highlighter styles using highlighter styles docid\ ealzqhhx4c 6sp xmvrf style editor style editor docid 4zc6jkbitfz f6mh1mhnp self service home page configuring the self service portal docid\ d38247fbpztwcwamr8bsj tabs changing the tabs on the self service portal docid\ d38247fbpztwcwamr8bsj configure access configuring request offering access docid\ xpfxpaw7l0bgetue7y7r1 literals using literals docid\ p2ubsnmhfja5hsftdwddu stored expressions about stored expressions docid 3 fv2x0froyo3j5buak6j heat development project projects using the ivanti neurons for itsm development project docid\ lukwwirn8rljziea6n14h transaction details/ sets managing transaction sets docid\ ln ozq xpdwt0lookefwh heat development package packages managing packages docid\ xfnoupmwh2dqnecimxo0a large packages (beta) importing large packages docid\ pgfz4f8q3ldeq9hianwao webhooks manager working with webhooks docid\ pb7dbep mabxfa2dxyksg extend integration tools data import connections configuring data import connections docid\ z8kdisu8gjfwjewthqcuk data export connections exporting data docid\ fehfwxnttuwbfv1dxs4rf integration log viewing the integration log docid\ hivhyuywfe49q oc95h4u integration history viewing the integration status and history docid 5iads1vlkbibhfonuatnr integration queue viewing the integration status and history docid 5iads1vlkbibhfonuatnr ldap import log viewing the ldap import log docid\ arvx0vehu8mgak7vjm3tl ldap settings configuring ldap settings docid\ cu xe1esqwc mz5p2w2ce remote host connections using the run program for the remote host docid\ gnceztramzlrgkk1zicuw trusted agent connections configuring trusted agent for ldap connections docid\ wfpurw9ip9cetalczxuql trusted agent monitoring trusted agent monitoring and logging docid\ yge08xvtschfzydigjb73 web service connections working with web service script integration docid lwxva3flkqbdhyfjbud wsdl and script repository working with the wsdl and script repository docid\ akzlsh4v8yz qwdcibl4j voice integration activity call results agent skills configuring agent voice settings docid\ chjippgshif jgqdqutoo hybrid configuration hybrid configuration docid 8yk 1ymolmvp2dj5qkozt skills assigning skills to a user docid 8irz1u3carn4ucn1jzeaz skill groups creating skill groups docid\ dyeocjeryfgy0dbybxncu synchronization status synchronizing the voice status docid\ dyeocjeryfgy0dbybxncu heat dsm integration about dsm docid\ ytvglqqhuhn70qs8ov 4u sap integration configuring sap® integration docid\ vyefaa4nfamywsatd of heat discovery getting started with discovery heat api working with the web api docid ozoh1ezv8cbamg2ho320 monitor application logs cmdb baseline log viewing the cmdb baseline log docid 3v6agqtuwtxc0ghnszug9 integration log viewing the integration log docid\ hivhyuywfe49q oc95h4u ldap import log viewing the ldap import log docid\ arvx0vehu8mgak7vjm3tl logging configuration viewing the logging configuration docid\ sm4xxhchp2z7c eqv8 0j service log run program history using the run program / export history workspace docid\ gnceztramzlrgkk1zicuw transaction audit log about the transaction audit log docid\ hnp3zomj8nr9 ts12pjwn system audit history accessing the audit history docid\ suej5xmlyduoz68lbfgae patch logs viewing the patch log docid\ uj6lw58gu62y 8rtx8bom scheduled jobs about the schedule entry and scheduled jobs workspaces docid\ oly9b8ak4f7dbrbymcikf security history working with security history docid\ 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