Overview
1 min
for administrators or user roles with access to the configuration console, find information about setting up and configuring the application, and managing how other users access and use the application in configure and administer docid\ yvaqs2poved7mirp ff2f for it staff roles that manage service requests, incidents, problems, changes, etc , find information about using the different workspaces in ivanti neurons for itsm in using the service desk console docid\ b6hhjv52i6ck0ez1rxawb for employees or external customers looking for information on how to use the self service portal, please see getting started with self service portal # if you are using via the to get a , you can still use this help for answers on all related subjects administrators docid\ zyukszuuicwpqdicyy0t configure and set up the application users docid\ b6hhjv52i6ck0ez1rxawb use the service desk console to resolve incidents, problems, change, and more self service users # use the self service portal to create and track it tickets, chat with your company’s support desk, and more new features docid\ etm1id4i5rsmffxdlged2 discover the latest features and enhancements