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the following topics describe specific examples on how to use access logging in or accessing records using urls docid\ aln4xcfydvoqvr jwgpm2security examples docid\ eu7olqpaxtr7tztg2h5ns business objects displaying change attachments in incident record docid\ djcnsr5kq uqclotw6hrddisplaying problem attachments as a separate child panel for parent incident docid\ djcnsr5kq uqclotw6hrdexample enabling cost items in a business object docid\ h3pjincqoq7alcfgjldbq business rules example updating field values in related business objects docid 2mpmdyl1htw303dex0hnw calendar creating a calendar docid\ um4p4lk5cgo5e3ef9ldpl constants working with global constants docid\ mirdh rhcg0jei2i56fmm counters example using a counter name in an initialization rule docid\ pmljk ota7 gc3lqagvtg dashboards dashboard examples docid byeqo3xl4olo9jxfyhob development project using the ivanti neurons for itsm development project docid\ lukwwirn8rljziea6n14h email example creating or linking business objects via email docid\ oue mkhvn6lbwv8cvgwxiexample processing an email based on incident status docid 4aqijsjyr6r tiuon eitexamples of processing emails received in xml format docid\ d0mzkhgzkv7rlqlwyfzig escalations example setting an escalation schedule by priority docid 1crmd hnrtz5d2ff5csyd expressions using expressions in quick actions docid\ ulh85tstwh1sgp1esvl1q financial management example tracking costs for an incident docid\ ngjrmjtbiiqoo4ugoncwo forms request form examples docid 0vguqrr2hopplm1ijfb incidents managing incidents docid\ akruodyqj2wvb c6ayolg hours of operation example setting up hours of operation for off hours docid\ ehzr9ww1aot0kmdzgyxdh import and export example importing configuration item relationships docid\ z8kdisu8gjfwjewthqcukabout the run program docid\ gnceztramzlrgkk1zicuwmapping sccm fields docid 9ghldosfueocev7eet03zhierarchical xml file examples docid 0phqdo5fshnjmjhxvn 6u layouts adding the esx business object to the ci layout docid\ z vteyi3fx5xs2rad9pig lists example highlighting certain incidents in a list docid\ s s7ujcygnnegt7ebyt3s log in defining the loading message docid tctro1i 3qpxmlxyma1blogging in or accessing records using urls docid\ aln4xcfydvoqvr jwgpm2 localization translating quick actions and their prompts docid\ ogzf3tl2svbippfumc sgexample translating label expressions docid\ b8dqmw3iupxyj3pmice3i pick lists example configuring a pick list for a request offering docid\ oqoxaa k54hmkjl30ju2c portfolio and project management getting started with portfolio and project management docid\ sbgxohzcihhze dvovk91 quick actions example working with the export data action (cad) docid\ kr8jbloerfnv1zc5sppdoexample using the run program action (cad) docid\ atflrceq5k0bmup0nt4k example using the send email action (cad) docid\ xuutumexsjutffxc6ca4rexamples of using actions (cad) docid 0cnm48rpf96o4nxudd8w0translating the self service action templates docid\ cd z7a9gfpv9eu8cv84gqexample creating a report action (cad) docid\ hzbc5 oabucudjagptd7sexample using the update object action docid 2vbx0bqdjsfhaxm 1rcazexample using the insert child object action docid\ uwnzerfqxeuug4886otrpexample using the export to microsoft excel action (cad) docid\ nlz9m3zdtxwhpkcqta3qfexample using the ui action quick action to open another workspace (cad) docid\ lego9tu3pglse zqk5ms3example using the ui action quick action to open a workflow (cad) docid\ byhuh o1fqhh1hcocz 4dexample using the run for child action (cad) docid\ v6yxm cqqprxxunlrvohyexample using the search and link action (cad) docid 5gqig6gakxewgntnwgo8kexample using the clone object quick action (cad) docid\ d gfdorkrc9xju57gsnqs reports creating reports and report templates docid\ nbwtfjmfn9gmaqcwuo6smviewing reports docid 4m9stmq9kbbizmcxx1csr related objects using related items and object matching docid\ lhjtw6bon4y z3jczkdokexample hiding related items in closed status docid 8q8mln7tr pjweicgjpn7 request form setup request form examples docid 0vguqrr2hopplm1ijfb request offerings example using a cascading validation list docid\ xvbtnu59w5 7tfij2dhzoexample creating different prices docid\ wbcps qrg jgxugc scyo search search examples docid 81xsih2iirh2zh mdrf9k self service mobile role creating a self service mobile role docid\ wjzpwk 9bovmm71ex3hq0configuring the self service mobile portal docid\ ecfgs0czsbwt6y3pqziuf social board creating a record from social board docid\ crpqgqfea7ho8405k mwqadding the social board to a role docid 4ht6dr1q1ir4cqjftqmrb styles example showing fields in different colors based on value docid\ y0pcshd7iy1lu7aqzcdfvexample using the selectorformat property to change a style on hover docid\ ealzqhhx4c 6sp xmvrf user configurations example giving service desk analysts access to assigned incidents docid\ ms9n9wy9kl isvfogwhqgexample giving a service desk manager access to incidents for an organizational unit docid 0osku7dikh6fbxj7b1ub example giving a service desk analyst access to incidents assigned to an organizational unit docid\ lxo cfaggnme33k 85ichexample giving users in the self service portal access to submitted incidents docid\ lv5eef66fpjuiohsaj6wxsubmit a service request on behalf of a customer docid\ paogtb6xtxkbi8t21eh workflows example defining an approval block for the service request business object docid\ kigxdl5lxbfotemestlnuexample using task status with the waitforchild workflow block docid\ x0dbfoagdahk2j6yo64 ztroubleshooting the waitforchild workflow block docid\ zvjo99866od10kn03k osexample canceling a workflow that is awaiting approval docid 0fvbwindlffgusss3tscn