Website logo
Website logo
Admin-User (English US)
Navigate through spaces
Overview
What's New
Announcements
Getting Started with Neurons for ITSM
Consoles and Portals in Neurons for ITSM
Types of Service Management Users
App login and navigation
Changing the Language or Locale
Changing and Recovering Passwords
Manage Your Profile Settings and Password
Neurons for ITSM Portals
Using Keyboard Shortcuts
Using Search
Answering the Survey
Agentic AI
Getting Started with Agentic AI
Knowledge base agent
Incident creation agent
Service request agent
Q&A agent
Summarization agent
Sample use case
Analytics
About Ivanti service management portfolio UI V3
Ivanti Service Management Portfolio UI V3
Configure and Assign Views and Layouts Using the Modern Page Designer
Comparison of Classic UI V1 and Ivanti Service Management Portfolio UI V3
Service Desk Console
About Workspaces
Using Search
About Enterprise Workflow Management
Using Email
Working with Roles
Chatting with Self Service Mobile users
Working with Mobile Analyst
About Incident Management
Working with Service Level Management
Working with Service Requests
Working with the Service Catalog
Working with Request Offerings
Working with Financial Management
Working with Change Enablement
Working with Problem Management
Working with Configuration Items
Working with Release Management
Working with Tasks
Working with the Call Log
Working with DSM
Knowledge Management
Working with Reports and Report Management
Working with Activity History
Working with Analytic Metrics
Working with Stakeholders
Working with Workflow Instances
Configure and Administer
Initially Configuring Neurons for ITSM
Administering and Customizing Neurons for ITSM
Ivanti ITSM Generative AI
AI Configuration Hub
Incident Correlation
Auto Triage
Business Object Summarization
Ticket Summarization
Knowledge Base Article Generation
Neurons AI
Translation service
Auto-translation
Write Assist
Expression Assist
AI Search
Develop
Working with the Web API
Rest API
Web Service Methods
Working with the Ivanti Integration Web Service
Working with Webhooks
UI Migration Guide
Using the Ivanti Neurons for ITSM Online Help
How do I ...
Best Practices
More Information
Third-Party Attributes
Docs powered by Archbee
Service Desk Console
...
Working with Governance, Risk ...

Use Ivanti Neurons for GRC

0 min

This software helps you manage records to track risks and streamline processes.

Use the software to:

  • Import Controls and Citations Group Data
  • Create or Edit an Authority Document
  • Create or Edit Threat Analysis and Risk Mitigation Questions
  • Create, Edit or Revise a Policy
  • Create or Edit a Risk
  • Create or Edit a Mitigation Plan
  • Create or Edit an Exception
  • Create or Edit an Assessment
  • Create or Edit an Audit
  • Create or Edit an Evidence Request
  • Create or Edit a Control
  • Create or Edit a Control Indicator
  • Create or Edit an Attestation
  • Create or Edit a Compliance Action
  • Create or Edit a Vendor
  • Create or Edit a Task
  • Create Citations and Link to Controls
Updated 27 Oct 2026
PREVIOUS
Audit Calendar
NEXT
Configure the Risk Score Matrix
Docs powered by Archbee
Docs powered by Archbee

Copyright © 2026, Ivanti, Inc. All rights reserved.

Privacy and Legal