Mobile Analyst capabilities
1 min
you can perform several functions from the for more information, check out the links below create, view, edit, track, and resolve incidents refer to working with incidents docid\ nfm wmwiltgxdmdhmutzn create, view, edit, track, and fulfill service requests refer to working with service requests docid\ s djspjden4u9qiqpfn17 view and edit configuration item (ci) assign user to ci and create incident for ci refer to working with configuration item docid\ a1imnpws7axa7x4ko5lxr create, view, edit, track, assign, and complete tasks refer to working with tasks docid\ ds2jqbegmxvhepllj8oxt add emails, notes, and attachments to incidents and tasks refer to working with working with journal and attachments docid\ vo22soany48gpiqtkf58h ensure that you have defined and enabled docid\ mirdh rhcg0jei2i56fmm the enablenewuielements global constant docid\ dgb4v84edr0axvy7mlnnf to enhances additional capabilities on mobile analyst experience, for example add email, notes, and attachments when the mobile app is idle for a longer time, you will be logged out this is based on the sso session timeout configuration
