Exporting a Report

you can export a report to a text file and use it within other applications, such as microsoft excel or microsoft word exporting report data docid\ bdt3qqhlmvo3nucl2 bc3configuring a report for export docid\ bdt3qqhlmvo3nucl2 bc3monitoring the progress of the report export docid\ bdt3qqhlmvo3nucl2 bc3 exporting report data log into the service desk console open the report workspace the system displays a list of reports open a report in the parameter information section, enter start and end dates from the select a format drop down list, select the output format for the report click export you can view, save, or print the output file configuring a report for export restrictions for exporting data reports docid\ bdt3qqhlmvo3nucl2 bc3creating a report that can be exported docid\ bdt3qqhlmvo3nucl2 bc3creating an export data quick action docid\ bdt3qqhlmvo3nucl2 bc3 restrictions for exporting data reports you can create reports that automatically export data using the export data action docid\ qjqzn1pfuz azjooz3sfh comes with report templates that you can modify to export your data into a file (such as xml or csv) on your local computer only use the export data quick action to export table (list) reports use single value text parameters to pass the current context data to report do not export reports with hidden parameters you can only export up to 10,000 records creating a report that can be exported you must set the report to be exportable before users can export it create a report as described in creating reports and report templates docid\ nbwtfjmfn9gmaqcwuo6sm ensure that you check can run from export data quick action click save creating an export data quick action after customizing the report template, log back into as an administrator and open the workspace to use the quick action in from the action menu, choose edit actions the system displays the quick action center click the create new actions tab select export data the system displays a blank quick action form enter information as explained in export data action docid\ qjqzn1pfuz azjooz3sfh using the following parameters field description report name the report name choose from the drop down list can run for multiple records allows this report to run for multiple records connection the connection choose from the drop down list cloud users can only use an ftp connection on premise users can only use a file share connection schedule schedule information leave this field empty report parameters automatically generated in the source value field, you can use a field, enter an expression, or enter a specific value click save monitoring the progress of the report export to monitor the progress of the report export, open the run program / export history workspace see using the run program / export history workspace docid\ gnceztramzlrgkk1zicuw for more information run program / export history workspace the system automatically logs the report in this workspace if it is a long report, you might need to click the refresh icon to see the updated status of the report