Creating Master Incidents

log in to the console open the incident workspace a list of incidents is displayed either create a new incident as described in creating an incident docid\ akruodyqj2wvb c6ayolg or open an existing incident in the impact field, select high the application activates the declare as master incident checkbox check declare as master incident the application does the following changes the title at the top of the form to master incident incident number (active) removes the master incident tab and replaces it with a related incident tab link other incidents to this master incident by using this tab refer to to link incidents to the master incident docid 0jdvqos6yylejocudgr7k activates the update related incident checkbox click save to make this incident a master incident click update related incidents after you link related incidents, this applies all changes from this master incident to the linked incidents continue adding information as needed to the master incident to link incidents to the master incident click the related incidents tab click link highlight the incident to link, or shift click more than one incident click select click save