Working on a Task

about tasks docid\ gw45td 4erxtjefedfwziaccepting a task docid\ gw45td 4erxtjefedfwzirejecting a task docid\ gw45td 4erxtjefedfwzisetting a task to waiting for more information docid\ gw45td 4erxtjefedfwzicontinuing to work on a task docid\ gw45td 4erxtjefedfwzicreating a task docid\ m2 gh01jtogxmkya4h7xjassigning a task to an owner docid yvzvrjiuwxiv4it2lqjxreassigning a task to another owner or team docid f sh247rfhj4hf3h1vn6responding to a task docid\ chdxxu6snwbbh1ygtow5xcompleting a task docid\ wempaqpbn cymqg5ey g1canceling a task docid\ qoqsj1b kb6o0hb4kcgdy about tasks we recommend that tasks linked to a parent business object be completed before the status of the parent business object is set to resolved or closed if the default workflow for some parent business objects does not enforce rules for completing child tasks before the parent business object can be resolved, the best practice is to manually set tasks to the completed status when the parent business object is closed or work with your administrator to set up business rules or workflow for managing tasks the system emails task assignees when assigned a task if the task is assigned to a team without a specified owner, the team manager can assign the task to another team member see assigning a task to an owner docid yvzvrjiuwxiv4it2lqjx when the system notifies you of a task assignment, you can open the task record and accept or reject the task assignment or you can respond directly from the email if the system assigned the logged task to a specific owner, the system displays that task in the my open tasks dashboard part on the home page of the logged in user accepting a task open a workspace that has tasks for example, open the change workspace open a record within the workspace for example, open a change click the task tab the system displays the tasks associated with the record highlight a task click accept on the task toolbar the system starts the escalation clock for the task and sets the task status to assigned rejecting a task open a workspace that has tasks for example, open the change workspace open a record within the workspace for example, open a change click the task tab the system displays the tasks associated with the record highlight a task click reject on the task toolbar the system sets the task status to rejected and keeps the value of the owner field the same the task is no longer valid setting a task to waiting for more information open a workspace that has tasks for example, open the change workspace open a record within the workspace for example, open a change click the task tab the system displays the tasks associated with the record highlight a task click waiting on the task toolbar enter the reason for waiting click ok the system stops the escalation clock continuing to work on a task when a task is set to waiting for more information status, you must change its status before you can start working on it again open a workspace that has tasks for example, open the change workspace open a record within the workspace for example, open a change click the task tab the system displays the tasks associated with the record highlight a task click continue on the task toolbar the system changes the task status to accepted enter information in other fields as needed click save