Using Default Business Object Templates
2 min
these templates can be used for creating business objects default incident templates account lockout domain docid\ mnr4ykid4h1ydxstketynaccount lockout hr system docid\ mnr4ykid4h1ydxstketynbackup failure docid\ mnr4ykid4h1ydxstketyncannot access shared drive docid\ mnr4ykid4h1ydxstketyncannot open microsoft outlook docid\ mnr4ykid4h1ydxstketyndesktop application failure docid\ mnr4ykid4h1ydxstketynemail access on mobile device docid\ mnr4ykid4h1ydxstketynno dial tone on my phone docid\ mnr4ykid4h1ydxstketynpc is very slow docid\ mnr4ykid4h1ydxstketynprinter out of toner docid\ mnr4ykid4h1ydxstketynprinter paper jam docid\ mnr4ykid4h1ydxstketynvoicemail problem docid\ mnr4ykid4h1ydxstketynvpn connection failure docid\ mnr4ykid4h1ydxstketyn account lockout domain field description status active service desktop service category account lockout urgency medium impact medium summary cannot log into windows account lockout hr system field description status active service hr system category account lockout urgency medium impact low summary cannot log into performance review system backup failure field description status logged service data service category data loss urgency medium impact medium summary daily backup failure cannot access shared drive field description status active service desktop service category network folder failure urgency medium impact medium summary cannot access shared drive cannot open microsoft outlook field description status logged service email service category client failure urgency medium impact low summary cannot open outlook desktop application failure field description status active service desktop service category application error urgency medium impact medium summary desktop application failure email access on mobile device field description status active service mobile communication category connection failure urgency medium impact low summary email problem on mobile smart phone no dial tone on my phone field description status active service desktop service category no dial tone urgency high impact low summary no dial tone on my desktop phone pc is very slow field description status active service desktop service category performance issue urgency medium impact low summary pc is very slow printer out of toner field description status active service desktop service category printer failure urgency high impact high summary printer out of toner printer paper jam field description status active service desktop service category printer failure urgency high impact high summary printer is jammed voicemail problem field description status active service desktop service category telephone failure urgency medium impact low summary voicemail problem vpn connection failure field description status active service mobile communication category connection failure urgency high impact low summary vpn connection failed default change templates create mail archive for ms exchange mail folder docid\ mnr4ykid4h1ydxstketyninstall approved software package docid\ mnr4ykid4h1ydxstketynms security patch install for windows servers docid\ mnr4ykid4h1ydxstketynreplace printer accessory docid\ mnr4ykid4h1ydxstketynserver reboot docid\ mnr4ykid4h1ydxstketynserver relocation docid\ mnr4ykid4h1ydxstketynstandard docid\ mnr4ykid4h1ydxstketynupdate antivirus files docid\ mnr4ykid4h1ydxstketynemergency docid\ mnr4ykid4h1ydxstketynmajor docid\ mnr4ykid4h1ydxstketynminor docid\ mnr4ykid4h1ydxstketynsignificant docid\ mnr4ykid4h1ydxstketyn create mail archive for ms exchange mail folder field description team change enablement status logged type standard category storage justification scheduled maintenance urgency low impact low summary create mail archive for microsoft exchange mail folder description standard change create mail archive for microsoft exchange mail folder install approved software package field description team change enablement status logged type standard category software justification enhancement urgency low impact low summary install approved software package description standard change install approved software package ms security patch install for windows servers field description team change enablement status logged type standard category software justification enhancement urgency low impact low summary microsoft security patch install for windows servers description standard change microsoft security patch install for windows servers replace printer accessory field description team change enablement status logged type standard category network device justification scheduled maintenance urgency low impact low summary replace printer accessory description standard change replace printer accessory server reboot field description team change enablement status logged type standard category computer justification unscheduled maintenance urgency medium impact low summary server reboot description standard change server reboot server relocation field description team change enablement status logged type standard category computer justification enhancement urgency low impact low summary server relocation description standard change server relocation standard field description team change enablement status logged type standard urgency medium impact medium update antivirus files field description team change enablement status logged type standard category software justification enhancement urgency low impact low summary update antivirus definition files description standard change update antivirus definition files emergency field description team change enablement status logged type emergency urgency high impact high major field description team change enablement status logged type major urgency medium impact medium minor field description team change enablement status logged type minor urgency low impact low significant field description team change enablement status logged type significant urgency medium impact medium default release templates emergency docid\ mnr4ykid4h1ydxstketynmajor master location based release docid\ mnr4ykid4h1ydxstketynmajor master feature based release docid\ mnr4ykid4h1ydxstketynmajor phase feature based release docid\ mnr4ykid4h1ydxstketynmajor phase location based release docid\ mnr4ykid4h1ydxstketynmajor standalone release template docid\ mnr4ykid4h1ydxstketynminor release template docid\ mnr4ykid4h1ydxstketynoffice 2010 deployment docid\ mnr4ykid4h1ydxstketynwindows 7 migration docid\ mnr4ykid4h1ydxstketynwindows server 2008 security patch deployment docid\ mnr4ykid4h1ydxstketyn emergency field description status draft type emergency team release management urgency high impact high major master location based release field description status draft type major scope master phase location based team release management urgency medium impact medium major master feature based release field description status draft type major scope master phase feature based team release management urgency medium impact medium major phase feature based release field description status draft type major scope phase phase feature based team release management urgency medium impact medium major phase location based release field description status draft type major scope phase phase location based team release management urgency medium impact medium major standalone release template field description status draft type major scope standalone team release management urgency medium impact medium minor release template field description status draft type minor team release management urgency low impact low office 2010 deployment field description project name office 2010 deployment description office 2010 deployment status draft type major team release management urgency medium impact medium windows 7 migration field description project name windows 7 migration description windows 7 migration status draft type major team release management urgency medium impact medium windows server 2008 security patch deployment field description project name windows server 2008 security patch deployment description windows server 2008 security patch deployment status draft type major scope standalone team release management urgency medium impact high
