Using Blocks in the Self Service Mobile Portal
4 min
You can use the blocks in the Self Service Mobile portal and also customize them by adjusting their size to suit your need.
Adding a Block
- Log in to Neurons for ITSM Self Service Mobile portal.
- Change your role to Administrator.
- From the Home page, click the gear icon
.
- Click Parts to view the list of block templates.
- Drag a block template from the list to the home page.
- Position the template relative to an existing block using the placement tool.
Placing a Block on the Self Service Mobile User Interface Home Page

Resizing a Block
You can resize any block in the Home page of the Self Service Mobile portal. When you change the size of a block, the application adjusts the sizes of other blocks, in an attempt to keep all blocks visible in the Home page.
Adjusting the Height of a Block
- Log in to Neurons for ITSM Self Service Mobile portal.
- Change your role to Administrator.
- From the Home page, click the gear icon
.
- Click Preview.
- Position your cursor at the bottom of the block to resize. The cursor changes to a double-arrow
.
- Click the mouse. The cursor changes to a pointer.
- Drag the bottom of the banner up or down.
Adjusting the Width of a Block
- Log in to Neurons for ITSM Self Service Mobile portal.
- Change your role to Administrator.
- From the Home page, click the gear icon
.
- Click Preview.
- Position your cursor at the right edge of the block to resize. The cursor changes to a double-arrow
.
- Click the mouse. The cursor changes to a pointer.
- Drag the right edge of the banner left or right.
Editing Blocks
- Log in to Neurons for ITSM Self Service Mobile portal.
- Change your role to Administrator.
- From the Home page, click the gear icon
.
- Click Preview.
- Click the Settings icon
of the block to edit.
- Make necessary changes.
- Click Save.
