Managing Block Templates with Category Folders
4 min
You can organize your block templates into categories by creating category folders and moving the block templates into the relevant folders. This feature is helpful if you create a large number of templates and want to categorically organize them.
Creating a Category Folder for Block Templates
- Log in to Neurons for ITSM Self Service Mobile portal.
- Change your role to Administrator.
- From the Home page, click the gear icon
.
- Click Parts to view the list of block templates.
- Click the Manage Categories icon
> Add.
- Enter a title for the category folder. The title can have a maximum of 50 characters. Each folder must have a unique name.
- Click Save. The application displays the new category folder.
- Click Close. The application displays the new category folder at the top of the Parts list.
Placing a Block Template into a Category Folder
- Log in to Neurons for ITSM Self Service Mobile portal.
- Change your role to Administrator.
- From the Home page, click the gear icon
.
- Click Parts to view the list of block templates.
- In the Parts list, select the block template you wish to add to a category and click the Edit icon
.
- In the Category field, click the search icon
.
- Choose a category folder from the list and then click Select.
- Click Save. The block template is added to the selected category.
- Click the arrow icon
beside the category to expand and view the block templates added to the category.
Removing a Block Template from a Category Folder
- Log in to Neurons for ITSM Self Service Mobile portal.
- Change your role to Administrator.
- Click the arrow icon
or double-click the category folder to open it.
- Select the template and click the Edit icon
.
- In the Category field, click the Clear icon
.
- Click Save. The block template is removed from the category and is displayed in the Parts list.
Changing the Name of a Category Folder for a Block Template
- Log in to Neurons for ITSM Self Service Mobile portal.
- Change your role to Administrator.
- From the Home page, click the gear icon
.
- Click Parts to view the list of block templates.
- Click the Manage Categories icon
.
- Select the category folder and click the Edit icon
.
- Enter a new title for the category folder. The title can have a maximum of 50 characters. Each folder must have a unique name.
- Click Save and then click Close.
Deleting a Category Folder for a Block Template
- Log in to Neurons for ITSM Self Service Mobile portal.
- Change your role to Administrator.
- From the Home page, click the gear icon
.
- Click Parts to view the list of block templates.
- Click the Manage Categories icon
.
- Choose a category folder and click the Delete icon
.
- Click Yes to confirm and then click Close.
