Setting the Database Properties for DSM

the following procedure only applies to on premise implementations you can change a property for the database to prevent an intermittent error when you open or refresh the managed software tab of the ci computer business object to view or change the database setting, do the following on the database server, launch microsoft sql server management studio in the object explorer area, under databases , right click heatsm and choose properties from the drop down list selecting properties in the database properties dialog box, under select a page , choose options in the other list, scroll down to is read committed snapshot on if the value is "false", change it to "true" and click ok if the value is "true", click cancel database properties click ok