On-Premises Survey Configuration
4 min
on‑premises survey configuration enables you to configure and manage modern surveys in on‑premises deployments for collecting and evaluating user feedback the configuration includes setting up the trusted host addresses to allow access to the survey url and configuring survey information to associate the required sql user with the appropriate tenants for continued access to the take survey endpoint to complete the on‑premises survey setup, configure the trusted host details and the survey information as described in the following sections trusted host addresses trusted host addresses specifies the host names that the application trusts and allows to access its endpoints for secure communication to begin the configuration sign in to the centralconfig and navigate to trusted host addresses add the survey host by entering its fully qualified domain name (fqdn), and ensure that the fqdn is specified in lowercase to complete the configuration, follow the detailed setup steps in modern‑survey‑on‑prem docid\ hfxkjngvcycscjlm8pxwv trusted host addresses centralconfig ism svc cluster local represents the expected format of the fdqn it does not correspond to a real customer environment take survey url when an incident is closed, a take survey url is generated to allow end users to submit survey responses as part of security enhancements, this endpoint requires sql user authentication to ensure continued access, create the required sql user and associate it with the appropriate tenants as part of the survey information configuration to begin the configuration sign in to the centralconfig and navigate to survey information provide take survey end point – https //{tenant url}/heatsurvey/takesurvey?action=take survey for more information, refer to getting survey url setting up connection docid\ rurokg0t6qq1az4zgt7p8 survey information https //{tenant url}/heatsurvey/takesurvey?action=take survey represents the expected format of the url it does not correspond to a real customer environment you might encounter an “invalid session” error if any of the following conditions apply the survey name configured in the global constant (gc) is incorrect for more information, refer to default global constants docid\ dgb4v84edr0axvy7mlnnf the survey user is not configured cached data is outdated; rebuilding the cache resolves the issue
