Filtering HR Knowledge by Country

for information on how to create an hr knowledge article, refer to hr knowledge docid\ wjdv tpmgfgerqt5v5w0j to add or remove a country in an hr knowledge form open the document you want to work with select add country select your chosen country from the drop down list select ok your chosen country appears in the country field and can be used for filtering documents to remove a country, repeat the above steps selecting the country you wish to remove from the drop down list to filter hr knowledge articles by country ensure that your role is self service select human resources in the self service portal filtering by country is only available for human resources knowledge articles and not for it services, facilities or security select knowledge base the records visible to you are those that match your own country (as a user), and the matching country in the country field for example, if your own country is set to united states in your user details then you see all records with united states in the country field if no country is set in the country field of a knowledge article, then you see all of those records as well