Exporting Data From Neurons for ITSM to Ivanti HEAT Discovery Release 9.x

about exporting data from neurons for itsm docid\ yhalnezvsvplc36hvjeqgsetting up the data export docid\ yhalnezvsvplc36hvjeqgexporting multiple records docid\ yhalnezvsvplc36hvjeqg about exporting data from neurons for itsm to export data from to discovery release 9 x, you must first set up an export connection from the configuration console for the quick action that you create to use after you set up and test the export connection, set up a quick action to export records setting up the data export use the following steps to set up your export from the configuration console, click extend > data export connections to open the data export workspace use the data integration wizard to create and define your own connection from the configuration console, click build > automation tools > quick actions to open the actions manager workspace select add/edit action for the configuration item to create a quick action for data exports to discovery release 9 x see discovery 9 x export action docid\ rpehzet11h7a ibraaisy for more information you use this quick action to schedule data exports once created, the quick action (for example discovery data export) appears in your actions tab > configuration management to run the quick action that you configured, highlight a record (such as an item from the ci workspace), then select action menu > configuration management > discovery export quick action name the application displays an xml file that contains information about the selected record in the server path location entered in the configuration console exporting multiple records to export multiple records (such as configuration item records) you must create a run for search workflow item that connects all the pieces needed to export multiple records you must select records for export you can run the workflow at regularly scheduled intervals the resulting data (one xml file per record) appears in the location defined in the data export connection you must already have created a data export connection and a quick action for data exports before creating the saved search use the following steps as a guide to creating a workflow item to export multiple records configure an export connection see also from the configuration console, click extend > data export connections to open the data export workspace use the data integration wizard to create and define your own connection docid\ yhalnezvsvplc36hvjeqg create a quick action see also from the configuration console, click build > automation tools > quick actions to open the actions manager workspace docid\ yhalnezvsvplc36hvjeqg create a saved search that identifies the type of records to export and limits them to the ones that were changed during a specific time frame, such as the previous day or the previous week see creating a saved search docid\ vwinwjbf5brjccioresmm for information about creating a new saved search for information on finding and editing a default saved search to use as a baseline, see default saved searches docid\ cwehowqq1dyrhv8zzrnsy for example, to find and export records about computers you can edit the computer cis default saved search create a schedule to use in the workflow for information on how to edit an existing schedule or on how to create a new schedule, see about the schedule entry and scheduled jobs workspaces docid\ oly9b8ak4f7dbrbymcikf for a list of default schedules, see default schedules docid\ ydrp9iysn8qqx0bwa4mrz create a run for search workflow to specify a search that triggers a quick action to create a workflow that is linked to a schedule, see creating a workflow docid\ p4kb1hcf81wnxmoqhbcjs , creating a scheduled workflow docid\ p4kb1hcf81wnxmoqhbcjs , trigger the workflow by using the configuring a trigger docid\ p4kb1hcf81wnxmoqhbcjs procedure at the trigger definition tab ensure that you select the schedule that you created publish the workflow see publishing, editing, and locking workflow versions docid\ p4kb1hcf81wnxmoqhbcjs if your data exceeds 10,000 records you may need to create multiple saved searches using different filters (such as region, location, and so on), and schedule these searches to run separately you can modify the run for search field to use criteria such as "lastscandate" greater than "currentdate" \<scheduleinterval>, where scheduleinterval is the data export schedule interval, such as 1 for daily export, 7 for weekly export, 30 for monthly, and so on