About the Configuration Console

role administrators minimum version 2024 3 to access global features via features feature eligibility existing tenants for classic and new tenants only for features feature prerequisites configdb feature flag for global settings enableglobalsettings the configuration console can be accessed only by users logged in as administrator this is where administrators can set up the application, create dashboards, give permissions to user roles, and perform many other configuration tasks see initially configuring neurons for itsm docid\ yvaqs2poved7mirp ff2f for information on how to use the specific items in the configuration console accessing the configuration console only administrators can access the configuration console classic itsm log in to the application as an administrator from the header bar, click the configure application icon configure application button the application displays the configuration console in a new window itsm via neurons platform log in using your usual external authentication method refer to setting up itsm users for authentication via the neurons platform docid\ wnkkhhscs2a4b5njr5ng4 in the main menu, there are options for settings and global settings settings select this option to see the classic settings menu as described below global settings select this option to see features now hosted in the (example authentication) when you open any option in the global settings menu you see a screen from the itself depending on your role, you may not see the global settings option in the menu or be able to edit settings in the screen you are viewing about the settings menu the settings menu appears on the left side and lists the administrative items by category settings menu navigate in the settings menu as follows click toggle to open or close the settings menu click search to open the search workspace window this lets you open any configuration workspace window click expand all to expand all the groups listed in the settings menu and view the links groups are indicated by a side arrow click an item from the list to open a workspace in the center pane breadcrumbs appear at the top to remind you where the workspace is located on the list some workspaces can be opened in a secondary tab to open a workspace in a new tab, hover over an item and click open open workspace in a new tab about the center pane the center pane holds direct links to all administrative items this allows you to navigate to them with a single click click a link to open a workspace about the quick links menu the quick links menu appears to the right of the main window and provides access to some of the most used items click a link to open a workspace