About Importing Data from SCCM into Neurons for ITSM

Use this section in conjunction with the information in Configuring Data Import Connections.

For on-premises deployments, you must install Discovery to use SCCM to import data. For Cloud customers, SCCM uses the Discovery asset processor when importing data.

You can import data from your Microsoft System Center Configuration Manager (SCCM) database into a Neurons for ITSM configuration management database. This is a one-way import of data. Once you have mapped the fields, you can import data on a scheduled basis.

The configuration management database is a database that stores configuration records of configuration items. In Neurons for ITSM, all configuration item records are stored in the Neurons for ITSM database. A configuration item can be anything such as an asset, service component, or other item that is controlled by configuration management. Inventory management manages the service assets and configuration items to support the other service management processes.

Although Ivanti has not officially certified SCCM 2012, we consider it to be compliant with Neurons for ITSM, assuming that it is backward compatible from the vendor to the certified version.

When you create the connection between the SCCM and Neurons for ITSM databases and map the fields, the Data Integration Wizard automatically imports the data from the SCCM database into the Neurons for ITSM database. You can schedule this import operation to occur periodically.

Each time the data is imported, it is automatically mapped directly into Neurons for ITSM. No other plug-ins or applications are required.

By default, the Neurons for ITSM database imports the following information from SCCM data objects. The application is flexible, however, and you can define other objects.

Neurons for ITSM currently supports SCCM Release 2007. The data flow from SCCM to Neurons for ITSM is unidirectional.

The connection from the integration server can be either through your VPN or through the internet with or without SSL encryption for the SCCM database server connection.

Before attempting to make the connection, ensure the following:

The default port for the Microsoft SQL server connection is TCP/IP port 1433. However, you can set up any TCP/IP port.

To enable encrypted connections to the Microsoft SQL server, refer to http://msdn.microsoft.com/en-us/library/ms189067%28v=sql.105%29.aspx.

To import data from SCCM into Neurons for ITSM, follow these steps:

Sample Mapping Results

SCCM Filter Manager

For additional information about field mapping, refer to Mapping SCCM Fields

After setting up the filters for the table rows, map the fields and transformation. The first five mapped fields are required. Do not delete these.