Troubleshoot Security Operations Management
0 min
use these solutions to troubleshoot the software an error appears when using the quick actions on a security event you may see an error that says the category or service cannot be set when the create incident action is used to resolve this, modify the create incident quick action refer to modifying a quick action in using quick actions docid\ qc7s yrfjjgp1ybk v 1s a open the actions manager workspace b edit the create incident action, and then change the service field value to a different service (you can use any other value) you may also need to change the category to a different value c select save importing events from an external source may fail if you're using microsoft windows server 2012 r2 for your instance, importing events may not work due to an ssl authentication issue with this version of windows