HR Case Assignment based on Country
1 min
for information on how to create hr cases, refer to hr case docid 5j5 7cl8vfs2zqi4ir yh if you log in to the hr self service portal with a human resources role, when you create an hr case using the service catalog, the system assigns the case to the team based on the setup of country team assignments for example, referring to the demo information below, if your country is set to us, any hr cases you create are assigned to hr operations demonstration team assignments us = hr operations ca = payroll administration in = recruitment mx = performance management if you are part of an hr team yourself, the case gets assigned to your team