Enabling Mobile Notification

if you are a or a user using the mobile app, you can get notifications on your mobile devices this ensures you don't miss out on important updates, such as when a high priority incident or task is created or updated, or when a vip incident is created or updated notifications pop up on your mobile device, clicking on the notification takes you to the notifications corner on the mobile app using the notifications corner log in to the mobile app click the notification icon if the notification icon has a red mark, you have unread messages personal tab has notifications directly sent you all unread notifications in the personal tab are in bold text general tab has notifications sent to all the employees all notifications (read and unread) are all in normal text click on a notification to view its details click clear all to delete all notifications in the personal tab this is not available in the general tab