Defining Change Templates

each step of the setup process is carried out on through the application setup page to find the setup page log in as an and open the from the settings pane, select configure > organizational profile > application setup in the application setup workspace, select change management to display the application setup change enablement page defining the standard change templates use the standard change templates to support standard changes in your organization the application provides eight standard change templates by default, and it publishes each template to an assigned subset of roles all standard change templates are published to the , , , , and additional roles assigned to each template are listed under the template name click standard change templates to display the application setup standard change templates page create mail archive for ms exchange mail folder support desk analyst support desk manager install approved software package ms security patch install for windows servers replace printer accessory server reboot server relocation support desk analyst support desk manager standard update antivirus files support desk analyst support desk manager to enable a template, click the checkbox preceding its name to disable a template, clear the checkbox you cannot delete templates, but you can disable them to rename a template click rename next to the template you want to rename change the name click save to edit a template click edit templates to open the actions manager workspace in a new tab select the template to edit edit the template as needed refer to using quick actions docid\ qc7s yrfjjgp1ybk v 1s for more information