Creating a New Demand
PPM Demands begin as ideas. Anyone with Neurons for ITSM credentials can submit an idea.
To create a Demand:
- Open the Demand workspace.
- Click New Demand.
- Enter overview information:
Mandatory fields are marked with an asterisk.
Field | Description |
|---|---|
Requested By | The person requesting the Demand. |
Title | Brief summary of the Demand. |
Description | Description of the Demand. |
Business Reason | Provide a Business Reason for the Demand. |
Status | Status is set to Idea initially. |
Requested Start Date | Provide a start date. |
Requested End Date | Provide an end date. |
Team | Select a team. |
Owner | Select an owner. |
Demand Score | The Demand Score is generated once the Demand is in the Evaluate phase. |
Resource Estimated Effort | Displays the Estimated Effort (Hrs.) you have entered in the Resource Plan tab/workspace provided that the Demand workspace is linked to the Resource Plan. |
- Enter information into the Details tab.
Field | Description |
|---|---|
T-Shirt Size | Rough estimate of the Demand size. |
Area | Select a Focus Area. |
Estimated Total Cost | Enter the Demand's estimated total cost. |
Estimated Revenue | Enter the Demand's estimated revenue. |
Portfolio | Associate the Demand with an existing Portfolio or create a new one. |
Type | Select the Type of Demand. |
Strategic Objective | Select a Strategic Objective or create a new one. |
- If you selected a Portfolio in the Details tab, it appears in the Portfolio tab, along with the other Projects in the selected Portfolio.
- When the Demand is ready to be evaluated by a Demand Manager, change the status from Idea to Evaluate.

