Create a Recognition Rule Action

1 min

This Quick Action has been deprecated in ITSM 2024.3. New Quick Actions cannot be created from deprecated action types. Existing Quick Actions can still be edited, but cause warning messages to appear. We recommend customers discontinue use of this Quick Action now, ahead of its removal in the future release.

As an alternative, use a combination of the Insert Object Action and the Search and Link Action to replicate the functionality of this Quick Action.