Installing the Reporting Feature

deployments can have multiple reporting tenant instances to use the reporting feature in a multi tenant environment, we highly recommend that you install a separate microsoft ssrs instance for the reporting feature only for example, a deployment may have one reporting server for the production instance of the tenant and another reporting server for the staging and uat instances of the tenant see enterprise production deployment docid\ bhapgl 9cpnjelwecs8ll where to install the reporting feature where you install the reporting feature depends on which deployment you have chosen see neurons for itsm deployment overview docid\ ijnqbvda6wi1gvunpm5pi for the demonstration or proof of concept deployment docid\ g8olkisyshsvioayypcuc , you install the reporting feature onto the database server, after you have installed for the minimum production deployment docid 4c60s2zyg3bmxq48g88sz , you install the reporting feature on the database server for the enterprise production deployment docid\ bhapgl 9cpnjelwecs8ll , you can install the reporting feature on the database servers or on a dedicated reporting server see reporting services deployment options docid\ s8cbrq485ram2mpethssq installing the reporting feature before you begin, ensure that you have met all of the prerequisites for installing the reporting feature see installing neurons for itsm reporting feature docid\ zpmynqbn0zqof1bgaeyqy in particular, be sure that microsoft ssrs is installed and running see checking if microsoft ssrs is installed docid\ zpmynqbn0zqof1bgaeyqy if you are using sql 2016 or higher, ensure that you install microsoft report builder manually prerequisite install the prerequisite installer using ivanti service & asset manager prerequisite exe the ivanti service & asset manager prerequisite exe installs the essential software that is required for running the system configuration wizard tool to install the reporting feature, do the following access the installation folder on the software product cd or zip file and run reportingservices exe right click and select run as administrator to ensure proper installation the installer checks for the prerequisite software components if any of those components is not installed, the system prompts you to install them now select install at the prompt installation of the prerequisite software can take several minutes if you are prompted to restart the system, click yes the system displays the welcome dialog box the installer checks for space and other requirements before displaying the next button click next the system displays the license agreement dialog box select i accept the terms in the license agreement and click next the system displays the destination folder dialog box click next to accept the default installation folder, or click change and select a different folder click next the system displays the ready to install the program dialog box click install the system begins installing the reporting feature and displays a status dialog box showing the installation progress over the next few minutes when the components are installed, the system automatically launches the system configuration wizard go to configuring the reporting feature docid\ couzxt6uu2ahbhtz30dla for instructions about using the system configuration wizard