Compatibility Matrix

this compatibility matrix provides a comprehensive overview of the system components that required for the optimal deployment and operation of see also about third party software about third party software htm legend c has been fully tested by quality assurance (qa) and indicates compatibility (supported) w has not been fully tested by qa for compatibility and/or integration, but works (supported) n has been tested by qa for compatibility and/or integration but is not supported due to test results nt has not been tested by qa; is currently not supported due to lack of testing not applicable/not available (not supported) server compatibility operating system release 2026 microsoft windows server 2019 english en us c microsoft windows server 2022 english en us c microsoft windows server 2025 english en us c microsoft net framework release 2026 microsoft net framework release 4 8 c microsoft net framework release 4 8 1 c web servers release 2026 microsoft iis release 10 c versions 1607 and 1809, which supports windows server 2019 or later database management software release 2026 microsoft sql server 2017 c microsoft sql server 2019 c microsoft sql server 2022 c microsoft sql server 2025 c \<font color="#000000"> itsm 2026 1 is the last version to support sql server 2017 \</font> customers using sql 2022 or sql 2025 who are considering migrating to a cloud deployment of , may have to downgrade their sql 2022 or sql 2025 database to sql 2019 prior to migrating itsm application does not support case sensitive sql collation itsm application only supports the sql collation of sql latin1 general cp1 ci as configuring a sql server always on high availability group itsm supports the sql server always on high availability group feature to configure, refer the microsoft documentation https //learn microsoft com/en us/azure/azure sql/virtual machines/windows/availability group manually configure tutorial single subnet?view=azuresql database management software release 2026 microsoft sql server 2017 c microsoft sql server 2019 c microsoft sql server 2022 c microsoft sql server 2025 c itsm 2026 1 is the last version to support sql server 2017 after configuring the sql server always on high availability group , make sure to rerun the system configuration wizard by providing availability group listener name in the configuration database server name section the ops console doesn’t work when the sql server always on high availability group is enabled when upgrading, make sure to remove the databases from the availability group once the upgrade is complete, you can add the databases back to the availability group email servers release 2026 lotus domino nt novell groupwise nt microsoft exchange 2010 (email server products that support pop3, smtp, imap4) c microsoft exchange web service c google service account c ms graph c other integrations release 2026 ivanti voice c ivanti service manager dsm release 2015 2 nt ivanti service manager dsm release 2016 x w citrix nt vmware esx 4 w ivanti service manager mobile c dsm eol (end of life) is dec 31, 2026 browser compatibility versions 2022 1 and newer do not support internet explorer browser supported version google chrome ivanti recommends and supports using the google chrome version 142 or later (not including beta versions) with if new versions of google chrome break compatibility with , we will document those exceptions here and work to support the new browser version with the next release download and install the clickonce extension https //chrome google com/webstore/detail/meta4 clickonce launcher/jkncabbipkgbconhaajbapbhokpbgkdc?hl=en to ensure that the ivanti neurons for itsm reporting feature works correctly mozilla firefox ivanti recommends and supports using the mozilla firefox version 132 or later (not including beta versions) with if new versions of mozilla firefox break compatibility with , we will document those exceptions here and work to support the new browser version with the next release microsoft edge ivanti recommends and supports using the microsoft edge version 138 or later (not including beta versions) with if new versions of microsoft edge break compatibility with , we will document those exceptions here and work to support the new browser version with the next release safari for macos clients, ivanti recommends and supports using the safari version 18 2 or later (not including beta versions) with if new versions of safari break compatibility with , we will document those exceptions here and work to support the new browser version with the next release