More Information

2 min

Click on the links below for more information:

Ivanti Software

Training

Customer Support

Getting help

To request help from Technical Product Support, Ivanti Cloud Operations, Licensing Assistance, Customer Care, or to raise a product idea:

Go to the Customer Portal and log in: success.ivanti.com/community_home_page

Click GET HELP.

Click Cloud Platform Request or one of the other options.

Your Feedback Matters

For questions or comments about the Neurons for ITSM On-Premise Help application, including this online help, contact Ivanti Global Support services by logging an incident at:

https://www.ivanti.com/support/ivanti-support.

For urgent matters, call your support services representative for immediate assistance.

Online Help Version

This online help supports IvantiNeurons for ITSM On-Premise Help release version: 2025.3.

Published June 01, 2026