Installation and Deployment

this document is intended for system administrators who are migrating from itsm release 6 x, itsm release 7 x, itsm release 8 x, and ivanti classic to version document organization this guide contains the following sections neurons for itsm deployment overview docid\ ijnqbvda6wi1gvunpm5pi describes recommended and optional deployment architectures, including the reporting feature and ivanti voice neurons for itsm installation prerequisites docid\ mtoupmrvaveo7qncq2ssf provides information about confirming your role, the different accounts and passwords used in , using a virtual machine, enabling file streaming and full text search in microsoft sql server, and verifying server roles and features installing the neurons for itsm system docid 58ir6x7sezhpns 5xdksz describes how to install , including the operations console, the reporting feature, ism discovery, and ism knowledge initially configuring the system docid\ btjidewanvde7antevgsl describes how to use the system configuration wizard to configure , including its servers and databases; and how to use the operations console to configure the deployment upgrading neurons for itsm from an earlier release docid 5qyjrsaatmfseim3a2ess contains information and instructions for upgrading from an earlier release to the current release using the license manager docid\ hjmsvreybhe0xdorxmsw5 explains how to install and use the license manager troubleshooting installation and deployment docid\ zmpliz 6lxf09ofiolmpv contains solutions to common problems