Installing the Neurons for ITSM System

this section describes how to install for a new, complete system using the recommended deployment as described in neurons for itsm deployment overview docid\ ijnqbvda6wi1gvunpm5pi installing neurons for itsm in the production environment docid 58ir6x7sezhpns 5xdkszinstalling neurons for itsm in the staging and uat environments docid 58ir6x7sezhpns 5xdkszinstalling the reporting feature docid 58ir6x7sezhpns 5xdkszinstalling the neurons for itsm operations console docid 58ir6x7sezhpns 5xdksz installing neurons for itsm in the production environment to install in the production environment, do the following install all features except for the operations console see installing neurons for itsm docid\ xqmy2if2girx ye4oae6s use the system configuration wizard to configure your production environment see configuring neurons for itsm docid\ rxdmdbks23uwnooqrk0oi installing neurons for itsm in the staging and uat environments if you are hosting the staging and uat environments on one server, follow the steps below if you are hosting the staging and uat environments on separate servers, follow the steps below once for the staging environment and once for the uat environment to install in the staging and uat environments, do the following install all features including the operations console if you are hosting the staging and uat environments on separate servers, we recommend only installing the operations console on the staging server and not on both use the system configuration wizard to configure your staging and uat environments see configuring neurons for itsm docid\ rxdmdbks23uwnooqrk0oi installing the reporting feature to install the reporting feature, do the following install the reporting feature on the database server see installing the reporting feature docid\ kkals mc9ozdn hoiv0fa use the system configuration wizard to configure the reporting feature see configuring the reporting feature docid\ couzxt6uu2ahbhtz30dla installing the neurons for itsm operations console you use the operations console to create the staging and uat instances of the tenant (the system automatically created the production instance of the tenant ) if you have any problems with the installation, you can review the installation log file that resides with the other system temporary files in the system temporary folder at %tmp%