Operations Console

use the information in this guide in conjunction with the installation and deployment guide for that guide contains step by step instructions for installing and configuring your deployment, while this guide only describes procedures related to using the operations console for a complete overview of all types of deployments and step by step instructions for installing and configuring each deployment, refer to the "installation and deployment guide for version " for information about using ivanti , including using packages and projects, see the ivanti online help intended audience this document is intended for system administrators, including both ivanti personnel and members of other organizations, who will be installing and using the operations console to manage tenants and tenant instances and to migrate data this guide is aimed at the following the system administrator for an on premise organization that has purchased, installed, and configured ivanti service manager and who needs to migrate data between tenant instances an on premise system administrator works only on the ivanti service manager system for his organization the msp (managed service provider) system administrator for an organization that manages the ivanti service manager systems of several organizations an msp system administrator manages the operations consoles and migrates data for several organizations this customer is also called a software partner ivanti software employees called customer service managers who manage tenants and data migration for customers using ivanti service manager cloud this guide uses the term "customer " for msp system administrators and ivanti software employees, the term customer refers to the actual customer (users from a different organization), but for on premise system administrators, the term customer refers to users within the same organization list of topics this document contains the following sections operations console overview docid\ t7qelrq0 dn nuamfc3da describes the operations console includes a terminology list and instructions for installing and logging in to the operations console before you begin migrating data docid\ xtgsi12juvvrmrhtaj dy lists the four different ways to migrate data and contains conceptual information starting the data migration docid\ nk99nfacluuwabumozwcu contains information such as how to create a tenant and what you must do before you migrate data for every migration method migrating data using heat development project docid 4cdzr9ht uzme6dgkqbch describes how to update an existing tenant instance by migrating data between tenant instances by using the ivanti development project troubleshooting and known issues docid\ vtetl08j zeu i147m 4t lists troubleshooting tips and known issues with the operations console appendix a using the operations console to perform administrative tasks docid 5aomsgmcdwvbnx0mhd8vb explains how to use the operations console to configure landscapes and tenants, as well as how to work with users, system settings, and the audit history appendix b migrating data from one tenant instance to another using simple mode or advanced mode docid\ stq b6ebnoc64jdl9kbiz describes how to update an existing tenant instance by migrating data between tenant instances by using simple mode or advanced mode appendix c using the ism development project to migrate data docid\ oazckiixxshugjnkpasik contains the information from the ivanti service manager online help that describes how to use the configuration console to migrate data using the ivanti development project appendix d working with packages from the app store docid 5osbl7tf9d0yi6sgw6yoi describes how to migrate data that came from the app store