About the Different Accounts Used in Neurons for ITSM

before you install and configure , you must create and know the credentials for the following accounts it account docid\ yfhf66zqpd7ayg7johypddatabase account docid\ yfhf66zqpd7ayg7johypdservice account docid\ yfhf66zqpd7ayg7johypd during configuration of , you create the following accounts administrator account for the configuration database docid\ yfhf66zqpd7ayg7johypdadministrator account for neurons for itsm docid\ yfhf66zqpd7ayg7johypdadministrator account for the reporting service docid\ yfhf66zqpd7ayg7johypdadministrator account for the operations console docid\ yfhf66zqpd7ayg7johypd it account this is the account that you are logged into when installing and running the system configuration wizard you must create this account before you start the installation this account must have administrator privileges on the servers on which you install your it department sets up this account for you database account you must create this account before you start the installation you enter your credentials for the database account on the following system configuration wizard pages configuration application ivanti service manager application metrics server ivanti discovery application server if you plan on installing the reporting feature, you also enter your credentials for the database account on the following system configuration wizard pages microsoft ssrs configuration reporting service configuration service account you must create this account before you start the installation and configuration and it must have administrator privileges on the application server a service account is only required when you do not use the local system account for the microsoft iis application pool identity and windows service install the reporting feature you enter your credentials for the service account on the following system configuration wizard pages ivanti application server settings microsoft ssrs configuration administrator account for the configuration database this account enables you to log into the configuration database you create this account during system configuration on the configuration application page of the system configuration wizard there will probably be different accounts used for different tenants administrator account for neurons for itsm this account enables you to log into , with access to the service desk console and configuration console you create this account during system configuration on the ivanti service manager application page of the system configuration wizard there will probably be different accounts used for different tenants administrator account for the reporting service this account enables you to log into the reporting feature you create this account during system configuration on the reporting service configuration page of the system configuration wizard administrator account for the operations console this account enables you to log into the operations console you create this account during system configuration when you check use this host for operations console on the ivanti application server settings page of the system configuration wizard