Overview

access the ivanti self service landing page to submit requests, track incidents, and explore knowledge articles in a user friendly interface this help is intended for employees and external customers who use the self service portal to request business services from it, hr or other areas in addition to logging a service request/raising docid\ d1y1u7 6kfcxhrs38yj t a ticket, users in the self service portal can also create incidents docid\ d1y1u7 6kfcxhrs38yj t , check the status of current records, search for knowledge articles docid\ y60w5twjgesqmftpvmas0 and more if you are an it support staff looking for information on how to use the service desk console, refer to using the service desk console https //help ivanti com/ht/help/en us/ism/2026/admin user/content/servicedesk/using service desk console htm and if you are an administrator looking for information on how to configure and setup the application, refer to configure and administer https //help ivanti com/ht/help/en us/ism/2026/admin user/content/configure/configure and administer htm getting started docid 9yvecqaaz6sdfrnncng19 create and track issues in the self service portal how do i? docid 51wwfnnu4 hbfviruesh2 some scenarios for using the self service portal workspaces docid fg ifl67nd57uwfvxet3 how to use the different workspaces in the self service portal self service mobile portal docid\ jbawo3biokjcgehcgpmh4 how to use the self service mobile portal