Self Service Management Portal v3
1 min
version 2023 3 onwards role user the self service management portal v3 offers a streamlined interface that lets users track service requests users with the self service role access faqs, announcements, knowledge articles, and chat with the support team only users with administrator role can add and configure a workspace for a role the self service management portal v3 provides the following (out of the box) ootb workspaces service catalog docid 3z9idjeyne jc352cyki my items docid\ fuuq41hwreorgcqcnsyeh knowledge docid\ pysasthbex1vfejzxxtus announcements docid\ engqftfe 3wh9dhideopo only users with an administrator role can add and alerts and faqs workspaces and enable to display them on the home page the mobile app logs you out after a period of inactivity, based on the sso session timeout configuration