User roles

ivanti neurons for itam provides a default set of roles that define a user's responsibilities while working within the product access to the different product workspaces is controlled by the roles that a user account is associated with from the roles workspace, the asset administrator can assign a single user more than one role if necessary the roles are then made available to that person upon logging in if your database is integrated with ivanti neurons for itsm, you may see user roles in the drop down list that are related to that product roles defined user roles are predefined and can't be modified; you also can't create new ones when a role is selected, it determines the default set of workspaces, forms, and dashboards available to a user if you apply itam content packages to your system environment at a later date, some of those packages may include additional user roles not listed here for details, see optional content packages docid\ tnj8hhqjejw0al9owmpar the default set of itam user roles is as follows asset administrator – responsible for all itam related administrative functions has access to all workspaces and dashboards and can add and edit records for assets and employees, assign user roles, create locations, create new values in validation lists (such as asset subtypes), and so on asset manager – has access to all of the workspaces used on a daily basis to manage an organization's assets, minus the administrative features also has access to all dashboards note that the other manager roles have overlapping responsibilities with the asset manager role, so those users have access to many of the same workspaces available workspaces approvals, asset requests, contract line items, contracts, disposals, email, employee, external contact, hardware assets, home, invoices, locations, manufacturer, product catalog, purchase line item, purchase orders, reports, request offerings, service catalog, shipments, software assets, stock management, subnet mapping, vendors asset mobile – for end users who will use the product self service portal website to request product catalog assets for themselves or others for details, see asset requests docid\ mkrwhp6dy1gkvogz9a2ua asset scanner – has access to the barcode scan functionality used on dedicated, android based scanner devices for details, see scans via dedicated scanners to scan and track assets via smartphone, you need an additional user role, mobile asset manager , which is only available when you apply the content package for using ivanti's smartphone app for details, see mobile app docid\ kctbeqrpq1vy02klu yf contract manager – manages your organization's contract agreements with vendors for details, see these relevant topics hardware assets docid\ osg0azfj64rephv3kkzqzcontract and warranty management docid\ qzoibaft9apfupebjny5wvendors docid\ ifx6qqdd3puss0rlos2bisoftware assets docid 6xzyl5dx7pve8xcjet4bq available workspaces approvals, contract line items, contract management, email, employee, external contact, hardware assets, home, manufacturer, purchase line item, service catalog, software assets, vendors procurement manager – buys assets, manages vendor relationships, and maintains the product catalog (which is the list of approved assets that have associated approved vendors and costs) for details, see these relevant topics hardware assets docid\ osg0azfj64rephv3kkzqzproduct catalog docid\ mg4kcnt2jlkxs4b04gjehasset requests docid\ mkrwhp6dy1gkvogz9a2uaprocurement docid 5y6ijsgccb zcicdylsm vendors docid\ ifx6qqdd3puss0rlos2bisoftware assets docid 6xzyl5dx7pve8xcjet4bq available workspaces approvals, asset requests, email, employee, external contact, hardware assets, home, invoices, manufacturer, product catalog, purchase line item, purchase orders, request offerings, service catalog, shipments, software assets, vendors storage manager – maintains stock levels, tracks the location of assets, and looks after storage spaces and warehouses for details, see these relevant topics hardware assets docid\ osg0azfj64rephv3kkzqz stock management docid\ aqiold783mrznmfjr0irmprocurement docid 5y6ijsgccb zcicdylsm asset requests docid\ mkrwhp6dy1gkvogz9a2uaasset disposals docid\ dpmfh41eel vkxljj4q5o available workspaces asset requests, disposals, email, employee, hardware assets, home, invoices, manufacturer, purchase line item, purchase orders, service catalog, shipments, stock management report manager – has access to all the sql server reporting services (ssrs) reports that provide in depth reporting information about your assets for a full list of supplied reports and what they display about assets, see reports docid\ eqj7nnyt niyn7quvrcid for an overview of all available workspaces and the roles that can access them, see workspaces defined docid\ kf8asoij7r6c3 aenplqu for details about how to organize employees in the database, see employees, departments, teams, and contact groups docid\ w nsxs4rdfb61gsald6az to assign a role to a user use the roles workspace to assign a user role to an existing or new employee new employees that you manually add here will then display in the employee workspace log in as asset administrator open the roles workspace in the list view, double click the user role you want to associate with a user account (if your database is integrated with ivanti neurons for itsm, you may also see roles related to that product ) the employees form displays to assign an existing employee to this role, click link and scroll down the list until you find the employee name select the name and click select the employee name will display in the list view for this role to add a new employee into the database for this role, click new , fill in the new employee form fields, then click save the new employee name will display in the list view for this role to remove an employee from this role, select the name, then click unlink click save