Patches-2026.2

3 min

Patches are minor software updates to fix bugs and security issues for improving stability and performance while maintaining existing functionality.

Release 2026.2

Release Update - August 21 -Patch #5 (2026.2.5)

Problem ID	Title
112885	Workflow instances failed across multiple landscapes.
1971053*	Nova layouts object matching panel: Status does not change after issue resolution.

*Internal ID

Release Update - July 31 -Patch #4 (2026.2.5)

Also referred to as ITSM 2026.2.6 Update

Problem ID	Title
113946	Modern layout not working: Customer cannot access the expected features, including modern designer and use classic designer.
1966746*	The Ivanti Service Management Portfolio UI V3 introduces a temporary switcher that allows administrators to use Classic UI forms while previewing UI V3 forms. The switcher is enabled by default. For more information, refer to Known Issues - 2026.
1971053*	Nova layouts object matching panel: Status does not change after issue resolution.

*Internal ID

Release 2026.2.5 - Update - July 17

Problem ID	Title
110867	'Day One of Each Month' schedule entry workflows are not triggering reliably.
111361	Data imported into FRS_CIComponent#Hotfix is synchronized, but old records are not removed to remain consistent with Neurons.
113611	When viewing encrypted string fields, errors occur in decryption process.
112534	Data Import: Licensable Software "Last Date Used" Displays Day and Month Reversed After 2026.1 Upgrade.

Release Update - June 29 - Patch #3

The following table lists the issues resolved in Patch #3:

Problem ID	Title
109261	Log errors occur when message queue Journal messages are timed out.
110886	ExportEmailAsXml processor intermittently failing to create or update records.
111484	AITSM Business Object Summary displays incorrect date formats, swapping month and day for some months.
112140	Not all devices and assets are being imported into ITSM from the Neurons tenant.
112487	Integrations using Web Service calls are failing since the data/file size limit was reduced from 10 MB to 1-2 MB.
112622	Staging tenant displays "Neurons Token Expired" error when the Message Queue starts processing assets.
113263	Since the 2026.2 release, the Message Queue service has encountered SQL connection exceptions.
113361	After regression 2026.2 release to Staging/User Acceptance Testing, HTML and CSS tags are displayed in the Workspace Subject line.
111533	Entra ID import takes more than 24 hours to complete instead of the expected 1-3 hours.

Release Update - May 26 - Patch #2

The following table lists the issues resolved in Patch #2:

Problem ID	Title
112973	ITSM collector importing Configuration Items (CIs) with the asset type software product into Neurons as device records.