Patches 2026.1

patches are minor software updates to fix bugs and security issues for improving stability and performance while maintaining existing functionality release 2026 1 release update may 28 patch #10 the following table lists the issues resolved in patch #10 problem id title 1815933 log forwarding not properly showing ip addresses release update may 24 patch #9 the following table lists the issues resolved in patch #9 problem id title na security fix, please refer to this security advisory https //forums ivanti com/s/article/security advisory ivanti neurons for itsm cve 2026 9614 for more details affects both on premises and the saas versions release update may 13 patch #8 the following table lists the issues resolved in patch #8 problem id title 109161 in self service ui v3, the list widget does not function correctly when a date/time field is configured as the first customizable field on cards 108562 in ui v3, my item widget does not show status color in non english languages 108752 in self service ui v3, images are lost after a ui refresh in the uat environment 108441 in self service ui v3, switching from the self service role to the admin role causes the page to load as blank 109475 in self service ui v3, incorrect parameter values are displayed in the my items widget 110009 in self service ui v3, enabling the “group by category” option under “sort by” displays all services instead of applying the selected filter 109734 in self service ui v3, the knowledge form layout does not reflect correctly 108534 the chat button on mobile devices prevents users from submitting requests 107866 the russian characters are not displayed correctly in category names within request offerings 107076 in self service ui v3, issues with approval access cause an error to be displayed 110304 in self service ui v3, text does not wrap correctly based on the position of the text box in the self service portal 110120 the cost field in service offerings displays only the first character instead of the full value 110002 in self service ui v3, a text area issue occurs in request offerings when using dropdown fields 108223 in self service ui v2 and ui v3, fields used in request offerings are case‑sensitive 110970 in self service ui v3, concatenate expressions in request offerings sum numeric values instead of concatenating string values 109919 in self service ui v3, the list display field in request offerings shows fewer values in the validation list compared to ui v2 108831 on android mobile devices, the application title banner does not scroll out of view 109657 additional text briefly appears on the screen before disappearing, even though it is not required 110790 when a user attaches a file to a service request and then deletes it, the file still appears as attached change in behavior the following table lists the issue related to the change in behavior issue id details 1724654 issue description self service is not honoring menu navigation settings from page designer behavior prior to 2026 1 patch 8 self service ignored the menu navigation configuration set in the configuration console as a result, end users could see all menu options, even when only specific items were enabled current behavior self service now respects the menu navigation settings by using a two step validation first, the menu must be enabled under top level tabs if the menu is enabled, the system determines the menu options visible to end users based on the menu navigation settings configured in the configuration console release update may 08 patch #7 the following table lists the issues resolved in patch #7 problem id title 1837953 message queue service performance issues 1820124 errors occur when executing a web hook quick action that contains web service script actions 109261 log errors occur when message queue journal messages time out 111119 self service v3 hebrew language does not work when searching for employee names 111087 action service global constant changes the behavior of translated fields 111972 all web service scripts fail in staging and uat after upgrading to 2026 1 release update april 07 patch #5 the following table lists the issues resolved in patch #5 problem id title 111209 escalation watch records failed to create on ffz since container migration 111318 in the staging (stg) and user acceptance testing (uat) environments, escalation watch records failed to be created on ffz during service request creation 109415 in the prd tenant, despite configuring the escalation schedule to uhl for the nervecentre and concentric request offering, the escalation schedule reverts from uhl to woh 102984 the polling interval of the incoming email listener is slow, resulting in a delay of more than 60 minutes for neurons for itsm to process the email after it reaches the inbox 109269 neurons for itsm workflow processes are experiencing delays, which impacts sla compliance release update march 12 patch #2 the following table lists the issue resolved in patch #2 problem id title 111843 self service ui v3 accessed through custom or vanity urls fails to create and load records release update march 09 patch #1 the following table lists the issues resolved in patch #1 problem id title 110604 device import connector maximum allowable bytes to be read from the stream have been exceeded 111741 workflow task blocks display the first team by default but apply the correct team on submission marked are internal issue ids