When you create a record with a value in an encrypted field, the 

 field appears blank until you refresh the record.

When moving between records in a list, the Preview form displays the decrypted value from the previously selected record instead of the current one. This occurs in 

This limitation will be resolved in the next release.

Patches 2025.2

Limitations

NeuronsiPaaS

ITSM

Primary.Company

Primary.Product

Primary.TitleLine

Primary.Year

L10n.CompanyLegal

Primary.Product-Neurons-for-ITSM

FRS_VARS_Self.Service_Catalog

FRS_VARS_Self.Neurons_ITSM_-_Administrator

FRS_VARS_Self.Self_Service_Mobile_portal

FRS_VARS_Self.Neurons_for_Facilities

FRS_VARS_Self.Neurons_for_GRC

FRS_VARS_Self.Self_Service_Portal

FRS_VARS_Self.Neurons_ITSM_-_Self_Service_User

FRS_VARS_Self.My_Items

FRS_VARS_Self.Request_Offering

FRS_VARS_Self.Service_Requests

Primary.Version

FRS_VARS_Self.AutoDate

Primary.TitleLine-Neurons-for-ITSM-Self-Service-Help

Primary.Year-2026

Self-L10n.CompanyLegal

FRS_VARS.ProductName

FRS_VARS.Service_Catalog

FRS_VARS.Neurons_ITSM_-_Administrator

FRS_VARS.Self_Service_Mobile_portal

FRS_VARS.Company

FRS_VARS.Neurons_for_Facilities

FRS_VARS.Company-short

FRS_VARS.Neurons_for_GRC

FRS_VARS.Neurons_for_ITSM_Enterprise

FRS_VARS.Neurons_ITSM_-_Self_Service_User

FRS_VARS.Announcements

L10n.Home

FRS_VARS.My_Items

FRS_VARS.Knowledge

FRS_VARS.Request_Offering

FRS_VARS.Service_Request

FRS_VARS.Incident

Analyste du centre de services (Service Desk)

FRS_VARS.Neurons_ITSM_-_Service_Desk_Analyst

(Undefined variable: Primary.Release Version)

Primary.Release_Version

FRS_VARS.AutoDate

Primary.TitleLine-Neurons-for-ITSM-Self-Service-Help.

L10n.Copyright

Primary.Year-2023

L10n.AllRights

L10n.Privacy

Primary.TitleLine-Neurons-for-ITSM

FRS_VARS.Neurons_ITSM_-_Service_Desk_Analyst-Service-Desk-Analyst

L10n.Home-Home

FRS_VARS.Neurons_ITSM_-_Administrator-Administrator.

FRS_VARS.Service_Request-Service-Request

FRS_VARS.Service_Catalog-Service-Catalogue

FRS_VARS.Announcements-Announcements

FRS_VARS.My_Items-My-Items

FRS_VARS.Knowledge-Knowledge

FRS_VARS.Request_Offering-Request-Offering

FRS_VARS.AutoDate-May-26-2026

FRS_VARS.ProductName-Neurons-l-ITSM

FRS_VARS.Service_Catalog-ktalwj-alkhdmat

FRS_VARS.Neurons_ITSM_-_Administrator-almsuwl

الخدمة الذاتية عبر الهاتف المحمول

FRS_VARS.Self_Service_Mobile_portal-alkhdmh-althatyh-abr-alhatf-almhmwl

FRS_VARS.Neurons_for_Facilities-Neurons-llmussat

FRS_VARS.Neurons_for_GRC-Neurons-l-GRC

FRS_VARS.Neurons_for_ITSM_Enterprise-Neurons-lmussh-ITSM

FRS_VARS.Self_Service_Portal

Primary.Product-Neurons-l-ITSM

FRS_VARS.Mobile_Analyst-mhll-alhatf-almhmwl

FRS_VARS.Neurons_ITSM_-_Self_Service_User-alkhdmh-althatyh

FRS_VARS.Announcements-ialanat

FRS_VARS.My_Items-anasry

FRS_VARS.Knowledge-almarfh

FRS_VARS.Request_Offering-tlb-alardh

FRS_VARS.Service_Request-tlb-alkhdmh

FRS_VARS.Incident-hadth

FRS_VARS.Neurons_ITSM_-_Service_Desk_Analyst-mhll-mktb-alkhdmh

FRS_VARS.AutoDate-26-2026

FRS_VARS.Announcements-ialanat.

FRS_VARS.Incident-hadth.

FRS_VARS.Service_Catalog-ktalwj-alkhdmat..

FRS_VARS.Neurons_ITSM_-_Administrator-almsuwl..

FRS_VARS.Self_Service_Mobile_portal-alkhdmh-althatyh-abr-alhatf-almhmwl..

FRS_VARS.Neurons_ITSM_-_Self_Service_User-alkhdmh-althatyh..

L10n.Home-Startseite.

FRS_VARS.My_Items-anasry..

FRS_VARS.Knowledge-almarfh..

FRS_VARS.Request_Offering-tlb-alardh..

FRS_VARS.Service_Request-tlb-alkhdmh..

FRS_VARS.Neurons_ITSM_-_Service_Desk_Analyst-mhll-mktb-alkhdmh..

L10n.Copyright-Avtorskoe-pravo..

L10n.CompanyLegal-(Undefined-variable:-L10n.CompanyLegal)

L10n.AllRights-Vse-prava-zashisheny...

FRS_VARS.Mobile_Analyst

FRS_VARS.Service_Catalog-ktalwj-alkhdmat.

FRS_VARS.Neurons_ITSM_-_Administrator-almsuwl.

FRS_VARS.Self_Service_Mobile_portal-alkhdmh-althatyh-abr-alhatf-almhmwl.

L10n.Home-Inicio.

FRS_VARS.My_Items-anasry.

TechComms-ESM-Release-Notes-Archbee

Neurons for ITSM-Release Notes

Introduction

Beta Access Process

Announcements

What's New Enterprise Service Management - 2026.2

What's New Enterprise Service Management - 2026.1

Whats New - 2026

What's New - Enterprise Service Management - 2025.4

What's New - Enterprise Service Management - 2025.3

What's New - Enterprise Service Management - 2025.2

Whats New - 2025

What's New

Fixed Issues - 2026

Fixed Issues - 2025

Fixed Issues

Known Issues - 2026

Known Issues - Prior to Version 2026

Known Issues

Patches-2026.2

Patches 2026.1

Patches 2025.4

Patches 2025.3

Patches