Patches 2025.2

patches are minor software updates to fix bugs and security issues for improving stability and performance while maintaining existing functionality release 2025 2 release update – may 21 – patch #4 the following table lists the issues resolved in patch #4 problem id title 102336 advanced monitor email intermittently fails to create or update journal email records on incidents and service requests 103898 email listeners are importing single emails multiple times, resulting in duplicate records 106480 cancelling a request offering requires a second press of the cancel button 106525 otherobject is not displayed in editing rules for link fields or validated fields 106798 usability issues in the display of derived fields 106869 ms teams bot – custom fields with picklists no longer display dropdown during incident creation 106879 exportemailasxml email listener has not processed emails since upgrade to version 2025 2 104601 slowness observed in the business object service request across multiple user roles release update – may 05 – patch #3 the following table lists the issues resolved in patch #3 problem id title 105831 ssm v3 – dates display in en us date format 105491 ssm v3 – category value on incident record in my items shows owner team value instead of category value 106051 ssm v3 – costs are not hidden on ui v3 request offerings 103620 ssm v3 – hidden fields in request offerings are shown with white space 105952 ssm v3 – request offering fields are displayed in the wrong order 105639 ssm v3 – text area field in ro template does not utilize available vertical space 105995 ssm v3 – using the in expression in the ui v3 interface does not evaluate the expression correctly 105767 ssm v3 – read only expressions in request offerings are not applied correctly 100159 ssm v3 – attachments or uploaded files on knowledge articles display as "file uploaded" and downloads as "file uploaded" without file extension 106017 ssm v3 – dynamic banner message text, subtext, and search box placeholder are not working as expected 1539317 ssm v3 – view all button in other list modules stops working when a list module with my items is available on a homepage 1534930 ssm v3 – added support for showing email functionality on my items details for incident and other business objects marked are internal issue ids release update – apr 26 – patch #2 the following table lists the issues resolved in patch #2 problem id title 106502 wait for event missing 'before' or 'exact' operators 103610 tenants experience smtp send email failures with deadlocks in tenant logs 106466 advanced monitor no longer executes quick actions successfully – system invalidoperationexception integrationservice uri is not set correctly release update – apr 10 – patch #1 the following table lists the issues resolved in patch #1 problem id title 106231 api get business object by order orderby does not work 106250 neurons bot flow breaks with new state of action service