Service Level Monitoring Classes

“Service Level Monitoring (SLM) classes” are used to monitor the level of service (response time) that end users of the service are receiving. An SLM class defines a desired response time. It also defines percentage tolerance limits; if the percentage of requests that meet the desired response time falls below these limits, an alert or log message is raised.

You can apply a service level monitoring class to a virtual server by clicking the Classes link on the appropriate Virtual Servers > Edit page. In the Service Level Monitoring section, select a class from the list and click Update. This will cause the virtual server to monitor and log the response times for all of the connections it manages, and raise log+ messages or alerts in the event of service level problems.

Service Level Monitoring is covered in detail in Service Level Monitoring.