Working with Wear OS device policies

2 min

The Wear OS policy is used to send various Wear OS details to the server. If there isn't a policy in place or the watch app is not installed, then the Wear OS tab will not be displayed. If there is a policy and there are no watches paired to Ivanti Mobile@Work , the Wear OS tab does not display. If there is a policy and the watch is paired (via Bluetooth) to the phone but the watch app is not installed on the watch, then Wear OS tab will not display. Once the policy has been implemented, the device continues to report watch details and inventory even when the device is quarantined.

Ivanti Mobile@Work for Android (phone) receives Wear OS data from the Wear OS device (watch) and the Android system tends to cache this data for an unknown time frame. There is a possibility that the true value of the "Wear OS Client Installed" field in Device Details > Wear OS tab is delayed for several hours.

Procedure

Select Policies & Configs > Policies.

Select Add New > Android > Wear OS policy.

In the Add Wear OS Policy dialog box dialog box, use the guidelines to complete this form.

Select Save.

Apply the policy to a label.

Table: Wear OS policy settings

Item	Description
Name	Enter a name for the Wear OS policy.
Status	Select the relevant radio button to indicate whether the policy is Active or Inactive. You can have multiple active policies, and assign different labels to the various policies, but because only one policy is assigned to any given device, the highest-priority policy for a device is assigned.
Priority	Specifies the priority of this policy relative to the other custom policies of the same type. This priority determines which policy is applied if more than one policy is available. Select Higher than or Lower than, then select an existing policy from the dropdown list. For example, to give Policy A higher priority than Policy B, you would select “Higher than” and “Policy B”.
Description	Enter an explanation of the purpose of this policy.
Collect Wear OS device details	Enables (default) the collection of the device's Wear OS details to the server. De-select to turn off the collection of Wear OS device details, including app inventory. If the "Collect Wear OS device details" and "Collect Wear OS application inventory" fields are both selected, the collection of both device inventory and app inventory will occur.
Collect Wear OS application inventory	Select to enable the collection of Wear OS application inventory. De-select (default) to turn off the collection of Wear OS application inventory. Once this field is de-selected, old application inventory data will display in the Wear OS tab until the client explicitly sends a report to Ivanti EPMM with no application inventory details or updated inventory details. De-selecting this field will also de-select the "Collect Wear OS device details" field.

Related topics

Viewing paired watch information