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Android Deployment Models
Android Enterprise devices
Android devices using the device administrator
Android MAM-only devices
AppConnect for Android devices
Samsung Knox Workspace devices
Wear OS by Google
Setting up Ivanti EPMM for Android Enterprise
Android Enterprise Overview
Enabling Android Enterprise
Configuring the security policy for Android Enterprise devices
Configuring the lockdown policy for Android Enterprise devices
Removing Android Enterprise
Setting up Ivanti EPMM with a closed network / AOSP deployment
Enabling a closed network / AOSP deployment in Ivanti EPMM
Creating a new Android Enterprise configuration
Provisioning the Android device
Managing the closed network / AOSP devices
Managing Devices
Enabling Server Name Lookup
Registering Devices
General management of devices
Searching for Devices
Securing Devices
Managing Custom Attributes
Custom Attributes
Assigning a custom attributes role
Adding custom attributes to users and/or devices
Viewing custom attributes available for users and/or devices
Viewing custom attributes assigned to users
Viewing custom attributes assigned to devices
Editing custom attributes for users and/or devices
Searching for custom attributes for users and/or devices
Exporting a log of the custom attributes for users and/or devices
Deleting custom attributes from users and/or devices
Setting custom attribute values for device or users
Viewing custom attribute changes
Pushing label attribute changes to devices and users
Managing Policies
Working with default policies
Importing and exporting policies
Viewing policy status and platform support
Security Policy
Global App Config Settings policy
Sync policies and battery use
MTD Anti-Phishing/Smishing Policy
Work Schedule policy
Country changes and alerts
Configuring an eSIM refresh cellular plan policy
Android devices and the Client Is Always Connected option
Enabling attestation on Android devices
Working with Windows Update policies
Working with Samsung Android kiosk policies
Working with Android Quick Setup policies
Working with Samsung general policies
Working with Wear OS device policies
Notifications of changes to the privacy policy
Exporting the devices in the WatchList
Managing Compliance
Managing device compliance checks
Tiered compliance
Compliance actions policy violations
Viewing quarantine information
Viewing configurations removed due to quarantine
Custom compliance policies
Managing Scripts
Managing Device Settings with Configurations
Management of device settings with configurations
Configurations page
Default configurations
Displaying configurations status
Adding new configurations
Editing configurations
Deleting configurations
Exporting configurations
Importing configurations
Applying configurations to labels
Android File Transfer Configurations
Android Enhanced Multiple-Slicing Support
Impact of changing LDAP server variables
Configuring Email
Exchange settings
Configuring POP and IMAP email settings (for iOS and macOS)
Synchronizing Google account data
Setting up Gmail with Android Enterprise
Managing Wi-Fi Settings
Wi-Fi settings
Wi-Fi profiles and password caching
Wi-Fi network priority for Android devices
Using Wi-Fi priority values
How an Android device chooses its Wi-Fi network
Wi-Fi network manual override behavior
Wi-Fi authentication types
Managing VPN Settings
VPN settings overview
Configuring new VPN settings
Cisco Legacy AnyConnect
F5 SSL
Juniper SSL
Tunnel (Android)
Tunnel (Samsung Knox Workspace)
OpenVPN
Palo Alto Networks GlobalProtect
PPTP
Pulse Secure SSL
Encrypting and Decrypting logs
Knox VPN Support
Managing Certificates and Configuring Certificate Authorities
Certificates overview
Managing certificates issued by certificate enrollment configurations
Configuring certificate pinning for registered devices
Supported certificate scenarios
Ivanti EPMM as a certificate authority
Configuring Ivanti EPMM as an independent root CA (Self-Signed)
Configuring Ivanti EPMM as an intermediate CA
Mutual authentication between devices and Ivanti EPMM
Certificates settings
Certificate Enrollment settings
Configuring a client-provided certificate enrollment setting
Configuring an Entrust CA
Configuring a GlobalSign CA
Configuring Ivanti EPMM as the CA
Configuring OpenTrust CA
Configuring a single file identity certificate enrollment setting
Configuring SCEP
Enabling Kerberos Authentication between EPMM and the SCEP and LDAP servers
Configuring Symantec Managed PKI
Configuring Symantec Web Services Managed PKI
Configuring a user-provided certificate enrollment setting
Android shared-kiosk mode overview
Setting up the Android shared-kiosk mode
Configuring the Android shared-kiosk mode
User experience for staging and shared kiosk users
Suggestions for configuring shared-kiosk mode
Using Ivanti Mobile@Work for Android
Ivanti Mobile@Work Support Tab Policy
Working with Events
About events
Managing events
Event settings
Customizing Event Center messages
Viewing and Exporting Events
Troubleshooting Ivanti EPMM and devices
Pushing device profiles
About Ivanti EPMM logs
Audit log information
Audit Logs use cases
MDM Activity
Certificate Management
Service Diagnostic tests
Device log encryption on Android devices
Encrypting device logs with your own certificate
Pull client logs for client devices
Office 365
Office 365 App Protection overview
Office 365 App Protection policies
Office 365 App Protection configurations
Office 365 App Protection user groups
Office 365 App Protection reports
Office 365 App Protection settings
Zebra Support
Samsung Knox Settings
Azure Tenant
Apply the Intune license to device users
Adding Ivanti EPMM as a compliance partner
Creating a conditional access policy in Microsoft Endpoint Manager
Connecting Microsoft Azure to Ivanti EPMM
Creating a partner device compliance policy
De-provisioning of the Azure tenant
Installing Ivanti Mobile@Work for iOS, macOS, and Android
Required client device user action and use cases
Help@Work for Android
About Help@Work for Android
How Help@Work for Android works
Help@Work for Android setup overview
Installing TeamViewer on your desktop
Requesting a TeamViewer account
Creating a TeamViewer app
Enabling Help@Work in Ivanti EPMM
Deploying the TeamViewer QuickSupport app
Starting a remote control session
Transitioning Help@Work to the Modern workflow for Android
About Help@Work for Android
How Help@Work for Android works
Enabling Help@Work in Ivanti EPMM
Language Support
Translated versions of client apps
Selecting languages for Ivanti EPMM messages
Setting the system default language
Changing language selection from the Admin Portal
Samsung Android Kiosk Support
About Samsung Android kiosk
Setting up Samsung Android kiosk mode
Samsung Android kiosk policy
Creating a Samsung Android kiosk configuration for multiple-app mode
Enabling and Disabling Samsung Android kiosk mode
An example of Samsung Android kiosk mode
Information about Samsung Android kiosk mode in device details
Samsung Android kiosk mode deployment notes
Setting the kiosk policy for Android managed devices
The SMS Archive Feature
About the SMS & Call Log Archive feature
Supported devices
Setting Up the SMS & Call Log Archive feature
Setting up encrypted SMS and call log archive encryption
Monitoring the SMS & Call Log archive
Self-service User Portal
Setting up the self-service user portal
Using the self-service user portal
What is the self-service user portal?
Setting up Android Enterprise with the alternative method
Method 2: Setting up using AFW json file generated from Google account
Managing users for Android Enterprise
Documentation resources
Ivanti EPMM documentation
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Help@Work for Android
Help@Work for Android setup overview
0 min
The following diagram illustrates the setup process for Help@Work for Android:
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