Samsung Knox support

2 min

The Samsung Knox Container enables the creation of a secure container for corporate apps within each device. This container secures access to corporate apps and data.

Procedure

Create a Samsung Browser configuration. If you do not intend to specify browser behavior in the container, you can skip this step. See Android Samsung browser settings.

Create an Exchange configuration for the container. If you do not intend to specify email client behavior in the container, you can skip this step.

Create a Samsung Knox Container configuration. The Samsung Knox Container configuration will specify the Samsung Browser configuration and the Exchange configuration you created for the container. See Android Samsung Knox Container Settings.

Create one or more labels to identify the devices that will receive the Samsung Knox Container configuration.

Assign the Samsung Knox Container configuration to the appropriate labels. Once the configuration is present on the device, then the device begins creating the container as specified.

Disabling the container

Procedure

Go to Device & Users > Devices. Select the devices that have received the Samsung Knox Container configuration.

Click Actions > Android Only > Disable Samsung Knox Container.

Choose the container you want to disable from the Container list.

Click Disable Samsung Knox Container.

The container remains disabled until you manually re-enable it.

Re-enabling the container

A Samsung Knox container can be automatically disabled by policy, such as when the device user enters the container password incorrectly too many times. You can manually disable the container using the Disable Samsung Knox Container action.

Procedure

Go to Device & Users > Devices. Select the devices on which the container has been disabled.

Click Actions > Android Only > Enable Samsung Knox Container.

Choose the container you want to enable from the Container list.

Click Enable Samsung Knox Container.