Force Device Check-In

1 min

You can use the Force Device Check-in feature to force the device to connect to the Ivanti EPMM. You might use this feature if Ivanti Mobile@Work has not connected for some time, or you want to override a long sync interval to download updates.

You can use this feature to troubleshoot Ivanti EPMM operations.

Both the Force Device Check-in option on the Admin Portal and the Ivanti Mobile@Work for Android update the policies and settings related to AppConnect. The app check-in interval on the AppConnect global policy does not apply to Android devices.

Procedure

Go to Device & Users > Devices.

Select the check box for the device.

Select Actions.

Select Force Device Check-in.