Deleting a profile and associated device
Once the administrator has uploaded the device CSV via Android Bulk Enrollment and a profile and its associated devices have been created, the administrator can delete the profile and its devices. Active and Retire Pending devices cannot be removed, but inactive devices can be deleted.
Because this action is not reversible, Ivanti recommends you download the device information prior to deleting the profile. Note that delete action is only supported from global space.
Prerequisites
Procedure
- Go to Devices & Users > Android Bulk Enrollment.
- Select the Bulk Enrollment Profile Name and then select Actions > Delete Profile and Devices. The Delete Profile dialog box opens.
- Select the check box Are you sure you want to proceed with the selected action? Doing so will delete the bulk enrollment profile and its associated inactive devices.
- Select Submit.
In the Device Details page, the Bulk Enrollment Profile Name will list the device as deleted.
Starting 12.4.0.0 release, even if the device is wiped and the admins wants to re-register it to the same managed profile they can use the same QR code. The following note is displayed when a device is removed manually:
Some of the selected devices are associated with the bulk enrollment policy. Deleting these devices will also remove them from the associated bulk enrollment
The following modes are available:
- Work Managed Device mode
- Managed Device with Work Profile mode
- Work Profile on Company Owned Device mode
- AOSP mode
For 12.4.0.0 bulk enrollment, the Mobile@Work client should be updated to 12.4.0.0. The bulk_enrollment=true attribute is mandatory to generate the QR code in the Provisional app.