Virtual Ivanti EPMM requirements

5 min

If you are installing a virtual Ivanti EPMM, you need to ensure that the minimum requirements are met. This section lists the requirements for Ivanti EPMM.

Other topics in this section include:

Storage devices

Minimum memory and CPU for Ivanti EPMM (VMware, Hyper-V, and Nutanix)

Virtual Ivanti EPMM requirements

Gather required Ivanti EPMM information

The following table lists the virtual Ivanti EPMM requirements. (Alternative memory and CPU configurations are not covered by the Ivanti EPMM product warranty.)

Table: Virtual Ivanti EPMM requirements

Components	Requirements
Hard drive	Ivanti recommends configuring only one hard drive on the virtual machine. System performance is directly related to hard disk drive performance. We recommend using only high-performance tier I storage products.
Backup VMware	Ivanti recommends taking periodic .vmdk backups of your Virtual Appliance as part of your system maintenance. Use VMware VCB or another VMware-supported backup system. A backup of the full virtual disk is recommended; VMware snapshots are not sufficient.
VMware	Download link or package (ISO) from Ivanti Support here: https://support.ivanti.com/support/CDL.html VMware ESXi 7.0, 8.0 VMware ESXi 8.0 is now supported on EPMM starting from release 12.4.0.0. 64-bit VM Network adapter: E1000 VMXNET 3 VM OS Type: Oracle Linux 8.10 Oracle Linux 8 (12.x.x.x and later versions) CPU Settings: Shares: Normal Reservation: Match the specification in Minimum memory and CPU for Ivanti EPMM (VMware, Hyper-V, and Nutanix). Limit: Unlimited (maximum assigned) Memory Settings: Shares: Normal Reservation: Match the specification in Minimum memory and CPU for Ivanti EPMM (VMware, Hyper-V, and Nutanix). Alternate reservation: 50% of the specification in Minimum memory and CPU for Ivanti EPMM (VMware, Hyper-V, and Nutanix).* * The alternative memory configuration is not covered by the Ivanti product warranty. Limit: Unlimited (maximum assigned) MAC address: Static allocation Boot from BIOS firmware We currently support the LSI logic SAS or Parallel SCSI controllers. Para-virtualized controller is supported only with VMware ESXi 7.0 and later, and Oracle Linux 8 during VM configuration. Alternative memory and CPU configurations are not covered by the Ivanti EPMM product warranty.
Hyper-V	Download link or package (ISO) from Ivanti Support here: https://support.ivanti.com/support/CDL.html Microsoft Hyper-V Server 2008, Microsoft Hyper-V Server 2008 R2, or Microsoft Hyper-V Server 2012, Microsoft Hyper-V Server 2012 R2, Microsoft Hyper-V Server 2016, Microsoft Hyper-V Server 2019 Hyper-V MAC Address: Static allocation Generation 1 VM Boot from BIOS firmware Minimum 4 GB RAM Microsoft Hyper-V Server 2008 requires a legacy network adapter. New features in Microsoft Hyper-V Server 2016 (discrete device assignment, shielded virtual machines, disk encryption, secure boot, etc.) are not supported.
Nutanix	Download link or package (ISO) from Ivanti Support here: https://support.ivanti.com/support/CDL.html Generation 1 VM Boot from BIOS firmware Minimum 4 GB RAM CPU Settings: Shares: Normal Reservation: Match the specification in Minimum memory and CPU for Ivanti EPMM (VMware, Hyper-V, and Nutanix). Limit: Unlimited (maximum assigned) Memory Settings: Shares: Normal Reservation: Match the specification in Minimum memory and CPU for Ivanti EPMM (VMware, Hyper-V, and Nutanix). Alternate reservation: 50% of the specification in Minimum memory and CPU for Ivanti EPMM (VMware, Hyper-V, and Nutanix).* * The alternative memory configuration is not covered by the Ivanti product warranty. Limit: Unlimited (maximum assigned) Alternative memory and CPU configurations are not covered by the Ivanti EPMM product warranty.
Kernel-based Virtual Machine (KVM)	Download link or package (ISO) from Ivanti Support here: https://support.ivanti.com/support/CDL.html Minimum configuration of host machine: Quad Ivanti EPMM CPU, 2 GHz clock rate 16 GB RAM 8 GB guest memory Performance data for different CPU and RAM and memory configurations is not available. Supported KVM version: QEMU emulator version 2.0.0 (Debian 2.0.0+dfsg-2ubuntu1.22) Ivanti EPMM supports only this KVM version, but later versions are compatible. Supported Virtual Machine Manager version: 0.9.5 Ivanti EPMM supports only this Virtual Machine Manager version, but later versions are compatible.* Supported Linux distribution: Ubuntu Server version 14.4 (3.19.0-25‑generic #26~14.04.1‑Ubuntu SMP) Ivanti EPMM supports only this Linux distribution, but other Linux distributions are compatible.* In the Virtual Machine Manager, when creating a new virtual machine, select Generic for the OS type and the Version. Boot from BIOS firmware. For more information about setting up KVM, see: https://help.ubuntu.com/community/KVM. * Ivanti defines supported and compatible as follows: Supported product versions: The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported. Compatible product versions: The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on previous testing (if applicable), the product and version is expected to function with currently supported releases. For more information about setting up a Kernel-based Virtual Machine (KVM), see https://help.ubuntu.com/community/KVM.

Storage devices

The following table lists the requirements for storage devices.

Table: Storage device requirements

Operation	Min IOPS	Bandwidth	90% Operations < xxx mS
Random Read	400	3 MBps	10 mS
Random Write	900*	15 MBps	4 mS

Storage device notes

Ivanti recommends configuring only one storage device per virtual machine.

RAID controller may have to be specifically configured in order to achieve high Random Write IOPS (For example: Disk Cache: Enabled, Default Write: Write Back with BBU).

System performance is directly related to storage device performance. We recommend using only high-performance tier 1 storage products.

Minimum memory and CPU for Ivanti EPMM (VMware, Hyper-V, and Nutanix)

The following table captures the minimum memory and CPU recommendations based on devices tested by Ivanti.

These recommendations are based on internal tests performed by Ivanti and may vary with real-time deployments. The performance might change depending on an individual use case and work load for an environment. If you observe performance issues in your environment, Ivanti recommends using the next set of values.

Table 19. Memory and CPU for Ivanti EPMM (VMware, Hyper-V, and Nutanix)

Maximum Devices	Memory	Virtual CPU / Min Clock Rate	Total Available Storage Capacity
< 1000	8GB RAM*	Qty 2 / 2.90 GHz processors**	250 GB SAS
< 5,000	16 GB RAM*	Qty 4 / 2.90 GHz processors**	250 GB SAS
< 20,000	32 GB RAM*	Qty 8 / 2.90 GHz processors**	250 GB SAS
< 50,000	64 GB RAM*	Qty 16 / 2.90 GHz processors**	500 GB SAS
< 100,000	80 GB RAM*	Qty 20 / 2.90 GHz processors**	1TB SAS

*Guaranteed resource allocation - no ballooning allowed ** Guaranteed resource allocation - no sharing allowed with other VMs

Gather required Ivanti EPMM information

Use the following table to gather and record Ivanti EPMM information before installation.

Table: Ivanti EPMM Information

Item	Description	Values
Licensing agreement information	The company name, contact person name, and contact person email address for the end-user licensing agreement.
Ivanti EPMM Server IP Address	Static IP address for portal access.
External Hostname	Fully-qualified domain name for Ivanti EPMM. Do not use an internal hostname. Managed devices must be able to access Ivanti EPMM from the Internet.
“enable secret” password	The Ivanti EPMM password to be defined for enabling access to Privileged and Configuration modes.
Administrator User Name	The user name to define for the Ivanti EPMM Administrator. Do not use root or ha_admin.
Administrator Password	The Ivanti EPMM Administrator password must contain the following elements: At least 8 characters. At least 1 alphabetic character. At least 1 numeric character. Cannot have 4 or more repeating characters. Cannot be the same as the user ID. May contain Unicode characters, except for CLI access. Users cannot change a password more than once during a 24 hour period.
Physical Interface	The physical interface to use on the appliance. Enter a or b. You can configure additional physical interfaces later using the System Manager.
IP Address Netmask	The IP address and netmask of the physical network interface.
Default Gateway	The IP address of the router used to forward traffic to destinations outside of the local network or subnet.
Name Server 1, 2, 3	The IP address of a network name server (i.e., DNS server). You must specify at least one name server.
Remote Shell via SSH?	Specifies whether you want to configure remote shell access via SSH.
NTP Server 1, 2, 3	Specifies the IP address of an optional reliable time source. We recommend specifying an NTP server. If you do not, you will have the opportunity to set the system clock and date.