Ivanti Neurons Service Mapping - Release Notes V5.13 (Dec 2024)
Note: Before using Ivanti Neurons for Service Mapping post-release, you’re advised to clear or delete your browser cache. See below for procedures to update to the latest version.
What’s new
Service Mapping | New feature or enhancement |
|---|---|
Discovery |
|
MSP |
|
Adhoc Reports |
|
Discovery Application and Agent | Discovery Application (v1.0.4019):
|
Fixes
These fixes automatically display upon upgrade and do not disrupt daily use for existing customers.
Fix | Description |
|---|---|
Discovery |
|
CMDB |
|
Adhoc Reports |
|
Integrations |
|
Discovery Application & Agent | Discovery Application (v1.0.4019):
|
Required actions post-release
Post-release, follow these steps to ensure a smooth transition and to take advantage of the latest updates:
- Clear or delete your browser cache before using Service Mapping after the release.
- Sign in to the Service Mapping web application.
- Navigate to the Admin portal > Client (Discovery) page.
- Click the update icon to update to version 1.0.4019.

Note: If you’ve clicked the update icon but your application is still not updating to the latest version, restrictions on your network may be preventing the updates from downloading.
In such a case, you’ll need to download and install the most recent version of the application manually. To do so, follow these steps:
- Stop the current application.
- Back up the following files:
- C:\Program Files\Virima Discovery Application\cat.json
- C:\Program Files\Virima Discovery Application\hcm.json
- C:\Program Files\Virima Discovery Application\session.txt
- C:\Program Files\Virima Discovery Application\config\configuration.xml
- Uninstall the application.
- Delete the old application record from:
https://servicemapping-yourregion.ivanticloud.com/www_em/pages/probe/?entity=clients
- Download the latest version of the application from:
https://servicemapping-yourregion.ivanticloud.com/www_em/pages/adminHome/ ?entity=adminHome
- Install the latest version of the application.
- Replace the backed-up files.
- Under Windows Services logon, add the service account permissions for the Virima Discovery Application.
- Start the application as an administrator.
- Verify that all the required credentials are active in the Discovery Application Credentials section.
