Ivanti Neurons Service Mapping - Release Notes v2023.1 (January 2023)

3 min

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What’s new

These new features automatically display upon upgrade; they’re usually smaller enhancements that do not disrupt daily use for existing customers.

Feature	Description
ITSM/CSM sync optimization	Optimized Ivanti Neurons for ITSM and Cherwell Service Manager (CSM) integration for faster sync performance with the Service Mapping CMDB.
Windows Discovery Agent schedule management	Added ability to manage Windows Discovery Agent schedule jobs from the Discovery App client.
New agentless discovery credentials	Added support for SNMPv3, AES192, and AES256 encryption-type credentials to be used with Service Mapping discovery.
Window Discovery Agent bulk add and delete improvements	Optimized bulk add and delete features for scheduling discovery agent scans.
Status and approval bulk updates	Added support for Status and Approval Status fields to be bulk updated within the Service Mapping CMDB.
Default CI editing	Edits to Service Mapping CIs no longer require the user to enable CI editing first.
CI status updates	CI status in the Service Mapping CMDB can be changed to any state without requiring a sub-state change.
User management	Added support for bulk user edits and updates.
Mailbox improvements	Added mailbox support for Microsoft oAuth and SMTP configuration.
Business rules and reports “within next”	Added support for “within next” operator inside business rules and reports.

These new features are immediately available to all customers but must be specifically configured.

Feature	Description
ITSM relationship and component deletion (BETA)	Added back-end ability to delete relationships and components from the ITSM CMDB that are no longer discovered by Service Mapping discovery (BETA).
Discovered Items “Last Scanned On” property	Discovered Items view now includes a Last Scanned On date showing when the asset was last scanned. Users must configure their personal Discovered Items view to display the date.
CI record “Last Scanned On” property	CI records can now include a Last Scanned On date showing when the asset was last scanned by Service Mapping discovery. System admins must configure which blueprints show the Last Scanned On property.

Fixes

These fixes automatically display upon upgrade and do not disrupt daily use for existing customers.

Fix	Description
Service Mapping CMDB	Fixed an issue that was preventing the Process Network Connections job from running. Addressed an issue with stop sync for ITSM and CSM. Addressed an issue where a few relationships were not showing up in the Relationship tab for a CI. Addressed an issue where the CI location was not getting updated on move. Addressed an issue where the recycle date was not calculated when a CI was moved.
ITSM integration	Addressed an issue where relationship copy was failing. Addressed an issue where some picklist properties were not retrieved in the Mapping page.
Discovery	Addressed an issue where some random discovery scan records threw errors while opening them. Addressed an issue where the scheduled jobs were not getting updated/deleted in some Windows Discovery Agents. Addressed pagination issue in Windows Agent’s Tabular page. Removed ‘sudo’ checkbox in the Credentials page inside the Discovery app and webapp, as this is handled inside probes. Addressed an issue where the restart client function in the Discovery Client page was failing for some clients. Addressed an issue where a few Windows Agents failed to run the scheduled scans when the scan was scheduled for multiple agents. Addressed an issue where the Windows Agent sometimes was not returning IIS website, application, and Hyper-V details. Addressed an issue where the SNMP scan failed to retrieve the serial number for some network device types.
Ad-hoc reports	Fixed IN and NOT IN operator's functionality issue inside reporting module. Fixed OR operator functionality issue inside reporting module. Addressed an issue where some records were not pulled into the report query due to null values. Addressed an issue that failed to generate the report when more than one WITHIN or NOT WITHIN operator was used in multiple query blocks.
Azure import	Addressed an issue where the Virtual Machine’s name was not retrieved for some of the Azure Virtual Machines.
User admin	Addressed an issue that was always updating the existing user’s Active flag to true while importing from Active Directory. Addressed issues related to user group functions for sort and filter.
Business rules	Fixed inside rule Actions, Hardware Asset, and License key search issue. Fixed update triggered record action issue inside.
General	Addressed an issue related to uploading attachments throughout the application.