Ivanti Neurons Service Mapping - Release Notes v5.11 (June 2024)

4 min

Note: Before using Ivanti Neurons for Service Mapping post-release, you’re advised to clear or delete your browser cache. See below for procedures to update to the latest version.

What’s new

Service Mapping	New feature or enhancement
Discovery	Enhanced functionality to identify network interfaces on switches. Implemented functionality to discover RedHat JBoss running services. Streamlined Vulnerability Management processes for improved efficiency. Expanded capabilities to recognize Aruba Switches during discovery. Extended support for discovering Dell Switches within the network. Implemented PowerShell JEA support to enable discovery of Windows machines. Optimized discovery process for IIS websites and their associated applications. Added support to include multiple ports for each scan type.
CMDB	Enabled network view for all blueprint types in the Business Service map. Revised relationships from IIS websites to applications in Process DevOps. Introduced a new Vulnerability tab to provide detailed information on associated vulnerabilities for respective configuration items (CIs). Implemented functionality to abort process jobs.
Integrations	Properties in the Mapping page condition block are displayed based on their respective types.
Admin	Implemented auto-reordering functionality in the CMDB Properties module. Enhanced import capabilities by adding support for importing Azure resources via the Azure Management Group ID. Expanded import capabilities by adding support for importing AWS resources via Root and Organization units. Enhanced user import functionality in the User Management module to consider email as the username when username is not present. Implemented a hidden enable field for apply-to-existing in the Business Rules module, improving the user experience. Enabled users can now deactivate schedules in the Azure and AWS imports without requiring additional inputs.
Reports	Email reports will now include a link to download the report instead of attachments.
Discovery Application & Agent	Discovery Application (v1.0.4017) & Agent (v1.0.112): Added support for PowerShell scan. Added support for bulk activation of credentials. (Note: Requires Discovery App version 1.0.4017 or higher)

Fixes

These fixes automatically display upon upgrade and do not disrupt daily use for existing customers.

Fix	Description
Discovery	Resolved the issue where the agent status remained connected even after the Discovery application went down. Fixed the problem with scanning subnets when Nmap is enabled. Resolved the issue with scanning subnets when scanning through agent and Nmap is enabled. Fixed the issue with installing agents when Nmap is enabled. Resolved the issue related to importing scheduled records with an IP-range parameter exceeding 1024 IPs in Excel per schedule. Fixed the incorrect time format displayed for the Last Scanned On property. Resolved the issue of duplicate and host down logs being printed in the Logs tab in the Recent Scan module. Fixed the problem where Azure AD User import scans displayed all users under the New Users link instead of newly imported users. Resolved an issue where an incorrect CI was associated with an agent when moving CIs to the CMDB. Fixed an issue related to agent proxy.
CMDB	Resolved an issue that caused duplicate CIs to be created upon merging.
Integrations	Resolved an issue in Ivanti sync where moving a software instance component would trigger an exception. Updated ServiceNow mappings to display both the display name and table name for ServiceNow table names. Fixed the display issue in CMDB where changes were incorrectly labeled as 'Incident ID' instead of 'Change ID' for ServiceNow. Implemented a solution in ServiceNow integration to automatically create a Virima API key if the logged-in user does not have one during ServiceNow credential save. Addressed ServiceNow API issues for incidents and changes. Fixed a bug where 'OLA' was incorrectly set as the default value for a Cherwell object on new mappings creation. Resolved a JavaScript error encountered when clicking on a new Cherwell mapping. Fixed an issue in the Cherwell Credentials module where entering and saving a new API key would still retrieve the old API key from the database. Fixed a bug in the Cherwell Mappings page where changes in Cherwell property mappings were not reflected properly. Fixed a display issue in Sync Logs where Jira fields were shown twice after filtering and applying some fields from personalized columns. Fixed a bug in Jira sync where CIs with the same asset name copied separately would create duplicates in Jira. Improved error messaging and alerts in Jira. Fixed an issue in Jira Incident and Change mappings where added properties were not displayed when 'Reporter' was selected for Jira Property. Implemented a solution in Jira to pull issues to Virima independently of the presence of CIs in Jira when 'Custom' is selected. Fixed pagination issue in the Jira CMDB to display all issues under Incidents and Changes. Addressed configuration issues in the Jira Credentials page.
Admin	Adjusted the date format for the Triggered At and Import Completed At fields in the exported AD configuration data. Fixed issues with AD and Azure AD filters. Fixed validation and alert issues for AWS, Azure, and Meraki credentials on the Credential page. Fixed a refresh issue in the User Management module. Implemented restrictions on group order, property order, priority, and UI order number to accept up to 3 digits in the CMDB Properties module. Fixed a problem where Action blocks were failing to trigger via Event Management. Fixed Phone Number field formatting issue on the Organization Details page. Fixed filter issues on the Users and Credentials pages for the Active field. Fixed an issue with advance search on the landing page in the User module. Implemented a fix where selecting 'Associate All Blueprints' now displays all blueprints in the UI in business rules.
Reports	Fixed a bug where duplicate reports with the same name were created when reports were scheduled.
General	Fixed an issue where saved multiple filters and their default settings were not being displayed correctly after saving. Fixed a bug where selected column names were displayed twice in the Import Mapping popup. Implemented handling of special characters when exporting data from the User Group, Department, and Audits modules.
Discovery Application & Agent	Discovery Application (v1.0.4017) & Agent (v1.0.112): Fixed issues related to Nmap. (Note: Requires Discovery App version 1.0.4017 or higher)

Required actions post-release

Post-release, follow these steps to ensure a smooth transition and to take advantage of the latest updates:

Clear your browser cache to view any recent updates.

Navigate to the Admin portal > Client (Discovery) page.

Click the update icon to proceed with updating to version 1.0.4017.

Note that if you’ve clicked the update icon but your application is still not updating to the latest version, restrictions on your network may be preventing the updates from downloading.

In such a case, you’ll need to download and install the most recent version of the application manually. To do so, follow these steps:

Stop the current application.

Back up the following files:

C:\Program Files\Virima Discovery Application\cat.json

C:\Program Files\Virima Discovery Application\hcm.json

C:\Program Files\Virima Discovery Application\session.txt

C:\Program Files\Virima Discovery Application\config\configuration.xml

Uninstall the application.

Delete the old application record from:

https://servicemapping-yourregion.ivanticloud.com/www_em/pages/probe/?entity=clients.

Download the latest version of the application from:

https://servicemapping-yourregion.ivanticloud.com/www_em/pages/adminHome/ ?entity=adminHome.

Install the latest version of the application.

Replace the backed-up files.

Under Windows Services logon, add the service account permissions for the Virima Discovery Application.

Start the application as an administrator.

Verify that all the required credentials are active in the Discovery Application Credentials section.