Installing the Neurons for ITSM System

installation overview docid zrxg2stakbse8fqr40wpinstalling neurons for itsm docid\ pcweaszdr01o2tnoqujvpinstalling the reporting feature docid\ setdndxfi3kd1ny5qpyctinstalling discovery on a dedicated server docid 11yrf0eiljngnn4fjdf89 installation overview this section describes how to install for a new, complete system using the recommended deployment as described in neurons for itsm deployment overview docid\ sqqzuvltkztpfuupckd8r installing neurons for itsm in the production environment docid zrxg2stakbse8fqr40wpinstalling neurons for itsm in the staging and uat environments docid zrxg2stakbse8fqr40wpinstalling the reporting feature docid zrxg2stakbse8fqr40wpinstalling the neurons for itsm operations console docid zrxg2stakbse8fqr40wp installing neurons for itsm in the production environment to install in the production environment, do the following install all features except for the operations console see installing neurons for itsm docid\ pcweaszdr01o2tnoqujvp use the system configuration wizard to configure your production environment see configuring neurons for itsm docid\ kmtr3y4ll1lc4otkt1f6g installing neurons for itsm in the staging and uat environments if you are hosting the staging and uat environments on one server, follow the steps below if you are hosting the staging and uat environments on separate servers, follow the steps below once for the staging environment and once for the uat environment to install in the staging and uat environments, do the following install all features including the operations console if you are hosting the staging and uat environments on separate servers, we recommend only installing the operations console on the staging server and not on both use the system configuration wizard to configure your staging and uat environments see configuring neurons for itsm docid\ kmtr3y4ll1lc4otkt1f6g installing the reporting feature to install the reporting feature, do the following install the reporting feature on the database server see installing the reporting feature docid\ setdndxfi3kd1ny5qpyct use the system configuration wizard to configure the reporting feature see configuring the reporting feature docid\ mkis pdrjjusovkp9td0w installing the neurons for itsm operations console you use the operations console to create the staging and uat instances of the tenant (the system automatically created the production instance of the tenant ) if you have any problems with the installation, you can review the installation log file that resides with the other system temporary files in the system temporary folder at %tmp%