Compatibility Matrix

legend docid\ bcnwb8nbmidrmgpicj5b4 server compatibility docid\ bcnwb8nbmidrmgpicj5b4 microsoft net framework docid\ bcnwb8nbmidrmgpicj5b4 web servers docid\ bcnwb8nbmidrmgpicj5b4 database management software docid\ bcnwb8nbmidrmgpicj5b4 email servers docid\ bcnwb8nbmidrmgpicj5b4 other integrations docid\ bcnwb8nbmidrmgpicj5b4 browser compatibility docid\ bcnwb8nbmidrmgpicj5b4 see also about third party software docid\ krz0p7wqyzyfgwajibres legend c has been fully tested by quality assurance (qa) and indicates compatibility (supported) w has not been fully tested by qa for compatibility and/or integration, but works (supported) n has been tested by qa for compatibility and/or integration but is not supported due to test results nt has not been tested by qa; is currently not supported due to lack of testing not applicable/not available (not supported) server compatibility operating system release microsoft windows server 2016 english en us c microsoft windows server 2019 english en us c microsoft windows server 2022 english en us c microsoft net framework release microsoft net framework release 1 1 sp1 4 0 microsoft net framework release 4 5 microsoft net framework release 4 5 2 microsoft net framework release 4 6 microsoft net framework release 4 8 c web servers release microsoft iis release 5 1 7 0 microsoft iis release 7 5 c microsoft iis release 8 0 c microsoft iis release 8 5 c microsoft iis release 10 (windows 2016) w database management software release microsoft sql server 2016 c microsoft sql server 2017 c microsoft sql server 2019 c microsoft sql server 2022 c ibm db2 version 9 1 customers using sql 2022 who are considering migrating to a cloud deployment of , may have to downgrade their sql 2022 database to sql 2019 prior to migrating itsm application does not support case sensitive sql collation itsm application only supports sql collation of sql latin1 general cp1 ci as email servers release lotus domino nt novell groupwise nt microsoft exchange 2010 (supports email server products that support pop3, smtp, imap4) c microsoft exchange web service c other integrations release ivanti voice c ivanti service manager dsm release 2015 2, ivanti service manager dsm release 2016 x w citrix nt vmware esx 4 w ivanti service manager mobile c browser compatibility versions 2022 1 and newer do not support internet explorer browser supported version google chrome ivanti recommends and supports using the latest production version of google chrome (not including beta versions) with if new versions of google chrome break compatibility with , we will document those exceptions here and work to support the new browser version with the next release at time of release, ivanti has successfully tested ivanti neurons for itsm with google chrome version 120 0 6099 224/225 download and install the clickonce extension https //chrome google com/webstore/detail/meta4 clickonce launcher/jkncabbipkgbconhaajbapbhokpbgkdc?hl=en to ensure that the ivanti neurons for itsm reporting feature works correctly mozilla firefox ivanti recommends and supports using the latest production version of mozilla firefox (not including beta versions) with if new versions of mozilla firefox break compatibility with , we will document those exceptions here and work to support the new browser version with the next release download and install the microsoft net framework assistant extension https //addons mozilla org/en us/firefox/extensions/ to ensure that the neurons for itsm reporting feature works correctly microsoft edge ivanti recommends and supports using the latest production version of microsoft edge (not including beta versions) with if new versions of microsoft edge break compatibility with , we will document those exceptions here and work to support the new browser version with the next release safari ivanti recommends and supports using the latest production version of safari (not including beta versions) with if new versions of safari break compatibility with , we will document those exceptions here and work to support the new browser version with the next release