Installation and Deployment

intended audience this document is intended for system administrators who are migrating from itsm release 6 x, itsm release 7 x, itsm release 8 x and ivanti classic to version document organization this guide contains the following sections neurons for itsm deployment overview docid\ sqqzuvltkztpfuupckd8r describes recommended and optional deployment architectures, including the reporting feature and ivanti voice neurons for itsm installation prerequisites docid\ byre9bwgusdv4c x zo9e provides information about confirming your role, the different accounts and passwords used in , using a virtual machine, enabling file streaming and full text search in microsoft sql server, and verifying server roles and features installing the neurons for itsm system docid zrxg2stakbse8fqr40wp describes how to install , including the operations console, the reporting feature, ism discovery, and ism knowledge initially configuring the system docid\ xfrjtifesc83wudl61h4m describes how to use the system configuration wizard to configure , including its servers and databases; and how to use the operations console to configure the deployment upgrading neurons for itsm from an earlier release docid 9b9udlutmoiufd2ifg469 contains information and instructions for upgrading from an earlier release to the current release using the license manager docid 3x3zphn8jcplbykbd vym explains how to install and use the license manager troubleshooting installation and deployment docid\ p2qzjbmaqkvxet8couzte contains solutions to common problems